Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
405,525
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AVG. MONTH
9,107
Total Reviews
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SINCE 2014
5,683
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,683 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4118
  • 4
    944
  • 3
    344
  • 2
    131
  • 1
    146
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  • Tin Leg policy: Gold

    Very easy and straight forward. They helped simplify a confusing process!

    David from WA
    Review Received: October 24, 2023
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    0 out of 1 people found this review helpful
    Tin Leg policy: Gold

    I used Ten Leg to purchase insurance to cover our once-in-a-lifetime vacation celebrating our retirement. The policy gave us peace of mind before and during our trip. Before our trip, we made some changes and Ten Leg made it easy to update our coverage to cover those changes. We did not need to file a claim, for which I am thankful, but it was reassuring to know we were covered for the unexpected.

    Daniel from CA
    Review Received: October 24, 2023
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    0 out of 1 people found this review helpful
    Tin Leg policy: Silver

    Daniel from GA
    Review Received: October 24, 2023
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    2 out of 2 people found this review helpful

    Claim was settled in a professional and timely fashion. I do most of my travel insurance through SquareMouth and Tin Leg.

    Tin Leg policy: Gold

    i just started filing the claim, everything went very smoothly. your representative was very polite and gave me all the necessary info required in order to file the claim. thanks

    Marlene from NY
    Review Received: October 23, 2023
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    1 out of 5 people found this review helpful
    Tin Leg policy: Gold

    Waiting for Tin Leg claim interview end of this week.

    MaryAn from AZ
    Review Received: October 23, 2023
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    0 out of 3 people found this review helpful
    Tin Leg policy: Gold

    It's to be determined concerning my overall experience because I still have to wait for a call back to go over my claim. Still a little concerned.

    Veryl from TX
    Review Received: October 23, 2023
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    5 out of 6 people found this review helpful
    Tin Leg policy: Gold

    We have now used Tin Leg for 3 international trips. We have received excellent customer service, and thankfully we have had no issues that required us to file claims.

    A couple from SC
    Review Received: October 22, 2023
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    0 out of 1 people found this review helpful
    Tin Leg policy: Adventure

    It would be most helpful if you could explain that adding additional air and hotel purchases will be covered as well after the initial purchase of trip insurance.

    John from FL
    Review Received: October 19, 2023
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    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    Coverage is very clear cut and is adjustable based on needs.

    Walt from WA
    Review Received: October 19, 2023
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Very easy to purchase trip insurance with Tin Leg. It is a very comprehensive insurance policy.

    Bruce from NE
    Review Received: October 18, 2023
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    0 out of 0 people found this review helpful

Last updated: September 24, 2026