Tin Leg Travel Insurance Reviews

I'll provide feedback after Tin Leg has made a determination regarding coverage for me claim.

Always great experience with Tin Leg!

While we were already in Norway, Havila Coastal Cruises cancelled out trip. We actually thought it was a phishing email at first looking for our credit care number. But no it was not. I did not know what to do as Havila's business office was closed for the next 48 hours. I called Tin Leg and was told to call another phone number who told me this was not the correct dept. either. I sent an email and got a response back from a R. Root who suggested I work this out with the cruise line.

We couldn't find another coastal trip that went that day and so we did manage to change our itinerary but could not get north. The plane tickets from the end point, Trondheim to Stockholm were now useless. We have been trying to get Havila to reimburse us for them, but so far we have had no luck or response.

We did get them to reimburse us for the Cruise itself. There were a lot of additional expenses incurred by the change of itinerary and last minute bookings. We feel that the trip insurance representative should have helped us figure out our next steps and tell us what kind of reimbursement we can receive for the cancellation/interruption.

Can we get reimbursed at least for the unused flights from the end of cruise location. Is there anyone at Tin Leg who is willing to help us with this?

Lynn Kubat

It is always reassuring to know we have this policy when we travel. We have so many people having issues with no recourse.
I would highly recommend that all travelers consider getting travel insurance even if they don't have any health issues. You never know.

I always use squaremouth

I have a claim for late arrival of baggage at the beginning of our vacation and will be filing a claim for late arrival of our baggage at the end of our vacation.
However, I am not too please with Tin Leg as it takes almost a month after our trip to speak to their Claims Adjuster.

I had to cancel a pandemic time trip, and u allowed me to save that premium as a credit n use the coverage toward this trip.

It is tough to evaluate an insurance policy until you have to use it. Gratefully, our African Safari went very smoothly and we had no complications which required travel insurance.

I appreciate the peace of mind I enjoyed having been insured for my trip. Thank you. Rosemarie.

No one answered 24 hour assistance phone, plus I had issues connecting to that number in Scotland. Had to resort to email and that was very slow to get any response unless it was core hours in the US.