Tin Leg Travel Insurance Reviews
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Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
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“Tin Leg policy: GoldKjell from CAReview Received: October 15, 2021Was this review helpful?63 out of 63 people found this review helpful
I would never do business with Tin Leg again. They referred me to three different organizations to manage the claim and each took way too long to adjudicate the claim. They finally asked me for certain airline documentation (beyond all the documentation I submitted) that I couldn't provide because of the nature of the claim, e.g. baggage claim form because there were NO United personnel at the Toronto International Airport and thus NO United claim forms available. The baggage claim was filed via telephone because that was the only option. I regarded Tin Leg as unpleasant to work with in the past and this experience confirms my decision to avoid them at all cost in the future.
“Tin Leg policy: GoldIt was reassuring to know that if a medical emergency occurred while traveling overseas. I would be covered! Praise God - I stayed well!
Ruth from VAReview Received: October 15, 2021Was this review helpful?1 out of 1 people found this review helpful“Tin Leg policy: LuxuryWe had to cancel our trip due to my husband’s brother passing. I called to get information and guidance and the rep was very kind, sympathetic and helpful. All interactions thereafter via phone or email were professional, thorough and efficient
Jeneen from TNReview Received: October 14, 2021Was this review helpful?18 out of 18 people found this review helpful“Tin Leg policy: LuxuryIt was hard to find the travel insurance site, but my Internet shopping, customer service and purchase experiences were all positive. I really appreciated having short easy to understand and comprehensive travel coverage.
Weyman from TXReview Received: October 12, 2021Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryTin Leg gave me peace of mind to travel during Covid19 AND during my travels to experience the lakes, rivers and mountains of British Columbia, Canada.
Tips for travelers: I daily checked updates from Canada's government and my airline's websites. I followed and filled out online mandates/requirements of "ArriveCAN." The form included uploading my proof of full Covid 19 vaccination and the 72 hour before flight departure the Covid 19 negative test result. I believe following the mandates paved my way for smooth boarding of airline and cleared Canada Border/customs. My return trip required my negative Covid 19 test. I was impressed with my airline's acceptance of the "Rapid Antigen" Covid 19 test and the test was conveniently administered inside Vancouver International Airport.
Thank You Tin Leg for your flexibly changing my travel insurance dates due to early 2019's Covid 19 "stay-at-home" restrictions.
Mits from CAReview Received: October 11, 2021Was this review helpful?4 out of 4 people found this review helpful“Tin Leg policy: SilverIt was easy to purchase a policy and compare various offers. Fortunately, I did not have to make a claim and our trip went off without a hitch.
Sandra from OHReview Received: October 10, 2021Was this review helpful?1 out of 1 people found this review helpful“Tin Leg policy: LuxuryHave used SquareMouth for several trips. Great layout for comparative shopping. Used customer assistance when a trip was rescheduled due to Covid--no problem changing dates on the plan. Will use again!
Eric from WAReview Received: October 10, 2021Was this review helpful?4 out of 4 people found this review helpful“Tin Leg policy: LuxuryPerfect experience every time! The staff know insurance!
Susan from FLReview Received: October 9, 2021Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryCompletely satisfied with customer service that handled my claim. The agent was courteous and professional in handling my claim to make it easy and clear to follow.
Duc from TXReview Received: October 7, 2021Was this review helpful?11 out of 11 people found this review helpful“Tin Leg policy: LuxuryPolicy gave me peace of mind
Denise from ORReview Received: October 5, 2021Was this review helpful?0 out of 0 people found this review helpful