Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
This was an excellent resource. Clear and detailed descriptions of travel insurance options, and a good variety of sources. When I had to make a minor date adjustment on the policy, it was quickly and easily done. Thank you!
I received great customer service when I called in to get some advice about which policy to pick. I really like that my call was answered quickly by a friendly, competent person. I didn't have to wait in a queue and got practical advice. Thanks! Will be back.
We had to change our trip dates twice due to Covid and Tin Leg was very easy to work with.
This product gave me peace of mind knowing if I got stuck in Mexico because of Covid, it wouldn't be financially detrimental. I'll buy it again for my next trip.
Great experience, very professional and loved that you can call the customer service number and always reach someone- Thank you!
We will use you again!
We had originally purchased the travel insurances from Tin Leg for European trip. But because of pandemic, we have to cancel the trip, and Tin Leg change our policy to on hold for future use at first; after we decided for another trip, they re-active our policy for the new trip. Good customer service, easy to reach and solve the issue.
The decision and purchase process was made easy primarily because the people that I spoke with earned my immediate trust. When I considered my many options, they quickly right fitted me into the policy that was truly best for me.
When calling in, I got the run around where every number I called or was given was the incorrect department
They were very helpful when I realized I had changed the date of my departure. Immediately amended the policy.
I applied a policy that had previously been put on hold due to travel cancelation,Covid related. Process to enstate policy not an issue, but a bit admistratedly cumbersome