Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
344,063
Calendar icon
AVG. MONTH
7,562
Total Reviews
Star icon
SINCE 2014
5,243
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,243 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3800
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    124
  • Filter By
    Filter
    Sort By
    Sort
  • Tin Leg policy: Luxury

    This was an excellent resource. Clear and detailed descriptions of travel insurance options, and a good variety of sources. When I had to make a minor date adjustment on the policy, it was quickly and easily done. Thank you!

    Cheryl from WA
    Review Received: September 29, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    I received great customer service when I called in to get some advice about which policy to pick. I really like that my call was answered quickly by a friendly, competent person. I didn't have to wait in a queue and got practical advice. Thanks! Will be back.

    Helen from GA
    Review Received: September 28, 2021
    Was this review helpful?
    0 out of 0 people found this review helpful
    Tin Leg policy: Adventure

    We had to change our trip dates twice due to Covid and Tin Leg was very easy to work with.

    Mary Ellen from FL
    Review Received: September 27, 2021
    Was this review helpful?
    4 out of 4 people found this review helpful
    Tin Leg policy: Gold

    This product gave me peace of mind knowing if I got stuck in Mexico because of Covid, it wouldn't be financially detrimental. I'll buy it again for my next trip.

    Peter from IL
    Review Received: September 21, 2021
    Was this review helpful?
    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Great experience, very professional and loved that you can call the customer service number and always reach someone- Thank you!
    We will use you again!

    S.A from HI
    Review Received: September 20, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    We had originally purchased the travel insurances from Tin Leg for European trip. But because of pandemic, we have to cancel the trip, and Tin Leg change our policy to on hold for future use at first; after we decided for another trip, they re-active our policy for the new trip. Good customer service, easy to reach and solve the issue.

    Frances from TX
    Review Received: September 19, 2021
    Was this review helpful?
    5 out of 5 people found this review helpful
    Tin Leg policy: Luxury

    The decision and purchase process was made easy primarily because the people that I spoke with earned my immediate trust. When I considered my many options, they quickly right fitted me into the policy that was truly best for me.

    William from PA
    Review Received: September 19, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    When calling in, I got the run around where every number I called or was given was the incorrect department

    PHILIP from PA
    Review Received: September 18, 2021
    Was this review helpful?
    8 out of 8 people found this review helpful
    Tin Leg policy: Luxury

    They were very helpful when I realized I had changed the date of my departure. Immediately amended the policy.

    Paula from TN
    Review Received: September 18, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    I applied a policy that had previously been put on hold due to travel cancelation,Covid related. Process to enstate policy not an issue, but a bit admistratedly cumbersome

    Steve-O from GA
    Review Received: September 18, 2021
    Was this review helpful?
    1 out of 1 people found this review helpful