Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
344,063
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AVG. MONTH
7,562
Total Reviews
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SINCE 2014
5,243
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,243 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3800
  • 4
    886
  • 3
    314
  • 2
    119
  • 1
    124
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  • Tin Leg policy: Luxury

    very easy and very affordable.
    i will definitely use them on another trip.

    Janet from FL
    Review Received: August 28, 2021
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    The representative answered all my questions and concerns before purchasing the insurance. I got exactly the coverage that I wanted and fortunately did not need it.

    BA from from NJ
    Review Received: August 28, 2021
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    Great experience! Called and spoke to someone prior to purchasing to ask some questions. The representative was very friendly and very knowledgeable.

    Adriana from NJ
    Review Received: August 28, 2021
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    1 out of 1 people found this review helpful
    Tin Leg policy: Standard

    Got sick prior to flight and had to cancel first flight.

    Could not fly through the original city as planned and had to cancel second flight

    As I had mentioned, I will get back to you once I can find a reasonably priced flight back home.

    volkmar from CA
    Review Received: August 26, 2021
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    1 out of 6 people found this review helpful
    Tin Leg policy: Gold

    Tin Leg provided reasonable coverage and huge peace of mind.

    S from CA
    Review Received: August 26, 2021
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    1 out of 2 people found this review helpful
    Tin Leg policy: Gold

    Have a very small claim for an overnight in hospital in Italy. They only billed me 165 Euros for lab tests and nothing else! But I have had trouble paying the bill so hence not made a claim yet.

    G. E. from FL
    Review Received: August 24, 2021
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    1 out of 6 people found this review helpful
    Tin Leg policy: Gold

    The travel policy claimed covid coverage when I signed up. It was not clear what coverage was actually provided. With the Delta variant rising at my departure, I called and was told a diagnosis of covid as reason for trip interruption or cancelation would be needed. Fortunately, I did not need the coverage and my trip was completed OK. More clarity up front on this coverage would help.

    Johnnie from AZ
    Review Received: August 24, 2021
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    6 out of 6 people found this review helpful
    Tin Leg policy: USA Only

    i've been pleased with my interaction with them, always

    dave s from OH
    Review Received: August 19, 2021
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    3 out of 3 people found this review helpful
    Tin Leg policy: Gold

    Quick and easy to obtain your preferred insurance from the multitude of carriers. All necessary policy info was well presented,
    which made it easy to understand, especially during these uncertain times.

    RICH from NJ
    Review Received: August 19, 2021
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    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Website was very easy to use and compare plans. Had a small hiccup and had not received confirmation or my policy information as expected. Contacted customer service and had the needed information in about four hours. Would definitely use Squaremouth again.

    Gay from NV
    Review Received: August 17, 2021
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    4 out of 4 people found this review helpful