Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Squaremouth is very easy to use to make comparisons. We recommend it to friends. TinLeg has been good to work with in the past and so far has been responsive in our current claim as they do due diligence. Time will tell, but so far so good.
I don’t have any complaints yet.
I found it very easy to purchase the insurance at a reasonable price. Called 3 times for clarification and was pleased with customer service.
Thank goodness we didn’t have to use it.
Customer service responded to my emails immediately. I was impressed!
Excellent customer services! They were able to change my policy since I made a mistake when I selected the travel date and refund the difference.
There was no other experience
This is the second trip we have used Tin Leg, and it was another easy process. We haven't had to file a claim for either trip, but feel confident in the responsiveness. I'm confident we'll use this coverage again.
I just wish I had know about purchasing the product before the initial booking so I could have used all aspects of the policy.
I was on my trip for an extra week. I could not get the insurance extended. Lesson learned.
I was very pleased that I was able to transfer an unused policy ( due to Covid cancellation) and apply it to my current trip. I have used your company many times and I am always happy with the service.
Last updated: September 24, 2026