Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
405,525
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AVG. MONTH
9,107
Total Reviews
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SINCE 2014
5,683
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,683 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4118
  • 4
    944
  • 3
    344
  • 2
    131
  • 1
    146
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  • Tin Leg policy: Luxury

    Squaremouth is very easy to use to make comparisons. We recommend it to friends. TinLeg has been good to work with in the past and so far has been responsive in our current claim as they do due diligence. Time will tell, but so far so good.

    Kenneth from TX
    Review Received: April 2, 2022
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    3 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    I don’t have any complaints yet.

    Galina from NY
    Review Received: April 2, 2022
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    1 out of 13 people found this review helpful
    Tin Leg policy: Gold

    I found it very easy to purchase the insurance at a reasonable price. Called 3 times for clarification and was pleased with customer service.
    Thank goodness we didn’t have to use it.

    Kathleen from WI
    Review Received: April 2, 2022
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    3 out of 4 people found this review helpful
    Tin Leg policy: Gold

    Customer service responded to my emails immediately. I was impressed!

    susan from NJ
    Review Received: April 1, 2022
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    2 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    Excellent customer services! They were able to change my policy since I made a mistake when I selected the travel date and refund the difference.

    Sandy from NY
    Review Received: March 29, 2022
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    2 out of 3 people found this review helpful
    Tin Leg policy: Gold

    There was no other experience

    John from WA
    Review Received: March 29, 2022
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    0 out of 2 people found this review helpful
    Tin Leg policy: Gold

    This is the second trip we have used Tin Leg, and it was another easy process. We haven't had to file a claim for either trip, but feel confident in the responsiveness. I'm confident we'll use this coverage again.

    Cheryl from WA
    Review Received: March 29, 2022
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    2 out of 6 people found this review helpful
    Tin Leg policy: Gold

    I just wish I had know about purchasing the product before the initial booking so I could have used all aspects of the policy.

    Lovell from WA
    Review Received: March 29, 2022
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    1 out of 3 people found this review helpful
    Tin Leg policy: Gold

    I was on my trip for an extra week. I could not get the insurance extended. Lesson learned.

    Virginia from MD
    Review Received: March 28, 2022
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    5 out of 5 people found this review helpful
    Tin Leg policy: Standard

    I was very pleased that I was able to transfer an unused policy ( due to Covid cancellation) and apply it to my current trip. I have used your company many times and I am always happy with the service.

    Natalie from NY
    Review Received: March 20, 2022
    Was this review helpful?
    10 out of 10 people found this review helpful

Last updated: September 24, 2026