Tin Leg Travel Insurance Reviews

Had a trip interruption that resulted in us being stranded in a foreign country. Luckily our airline provided accommodations and we were resourceful enough to get ourselves to our destination and not depend on our travel insurance policy as we were bounced from person to person when contracting Tin Leg during this trip interruption. Of which none provided us with any real assistance. Our first sign that the service was not professional or helpful. We figured we would file our claim post trip and get the trip interruption compensation that was covered under our policy. Whef, what an experience filing a claim. Again bounced from one contact to another then absolutely no response from our claim person. Despite weeks of phone calls that always went to voicemails that were never responded to. Frustrating isn't even the word to describe this experience. After almost two months post trip we finally got in contact with someone who at least seemed to be progressing our claim and luckily we finally received our claim. So unprofessional. Like I said so glad we didn't have to rely on this company when we were stranded, luckily we are resourceful and made our own way through. I feel for anyone that would be in the situation where they relied entirely on this company. Will be looking at different insurance providers for our upcoming international trips.

Squaremouth is very easy to use to make comparisons. We recommend it to friends. TinLeg has been good to work with in the past and so far has been responsive in our current claim as they do due diligence. Time will tell, but so far so good.

I don’t have any complaints yet.

I found it very easy to purchase the insurance at a reasonable price. Called 3 times for clarification and was pleased with customer service.
Thank goodness we didn’t have to use it.

Customer service responded to my emails immediately. I was impressed!

Excellent customer services! They were able to change my policy since I made a mistake when I selected the travel date and refund the difference.

There was no other experience

This is the second trip we have used Tin Leg, and it was another easy process. We haven't had to file a claim for either trip, but feel confident in the responsiveness. I'm confident we'll use this coverage again.

I just wish I had know about purchasing the product before the initial booking so I could have used all aspects of the policy.

I was on my trip for an extra week. I could not get the insurance extended. Lesson learned.