Tin Leg Travel Insurance Reviews

The provider was thorough, prompt, responsive and convenient to deal with. Would transact with them again

My trip was not cancelled but incurred additional expenses due to flight cancellation (return trip home) because I had to fly into a different airport and stay at a hotel plus cab and train ticket to get home. Tin leg deluxe policy did not cover it
So very disappointed. Feel like I paid for nothing really.

It is good, but it takes a lot of time for the claim to be filed.

Adam Rusin was efficient and pleasant to work with to resolve my claim. Your entire process for submitting claims is easy to follow. Thank you!

After our travel, I contacted customer service and they were very helpful in telling me how to file a claim. Once I filed a claim online, I was promptly contacted and set up an interview for Oct 10.

I travel a lot and always purchase travel insurance but luckily seldom have to use it. This time I needed to see a doctor in Croatia. The cost was minimal but Tin Leg came through with the reimbursement. I will be using them on future trips!

I was told by Tin Leg, prior to the physician visit, that the medical bills would be paid directly and that I would not have to pay and then submit a claim. They told the same thing to the Medical Clinic when scheduling the appointment. However, the Medical Clinic requested that Tin Leg fax them this in writing. This did not occur. When we arrived at the Medical Clinic the following day at the arranged appointment, written verification from Tin Leg still had not been received. We requested that the Medical Clinic call Tin Leg to obtain the required documentation. They did so. Tin Leg again gave a verbal response that they would pay directly and that the required documentation would be faxed to the Medical Clinic. At the completion of my husband's physician's visit (and 1.5 hrs. after the phone call with Tin Leg), the documentation was still not received. We then had to pay for the expenses and file a claim upon our return to the United States.

Excellent clear information from customer service rep on what policy fit our needs best. The cost was very reasonable.