Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
405,525
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AVG. MONTH
9,107
Total Reviews
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SINCE 2014
5,683
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,683 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4118
  • 4
    944
  • 3
    344
  • 2
    131
  • 1
    146
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  • Tin Leg policy: USA Only

    i've been pleased with my interaction with them, always

    dave s from OH
    Review Received: August 19, 2021
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    3 out of 3 people found this review helpful
    Tin Leg policy: Gold

    Quick and easy to obtain your preferred insurance from the multitude of carriers. All necessary policy info was well presented,
    which made it easy to understand, especially during these uncertain times.

    RICH from NJ
    Review Received: August 19, 2021
    Was this review helpful?
    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Website was very easy to use and compare plans. Had a small hiccup and had not received confirmation or my policy information as expected. Contacted customer service and had the needed information in about four hours. Would definitely use Squaremouth again.

    Gay from NV
    Review Received: August 17, 2021
    Was this review helpful?
    4 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Since I didn't file a claim even after a lost luggage disaster, I have no idea how helpful you would have been in the case of a trip problem

    Lorraine from MD
    Review Received: August 16, 2021
    Was this review helpful?
    1 out of 7 people found this review helpful
    Tin Leg policy: Standard

    I purchased this policy because we were going to the beach and I was worried about hurricane season and evacuation problems. The customer service rep was very helpful with choosing the right plan.

    Donna from VA
    Review Received: August 15, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    It was extremely frustrating to have purchased a policy from you and then to be sent to a different company to handle the claim. Once I contacted the other company it took several days to get a response.

    Stephanie from TX
    Review Received: August 14, 2021
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    9 out of 9 people found this review helpful
    Tin Leg policy: Luxury

    The woman I spoke with on the phone to purchase the policy was excellent. She was knowledgeable, pleasant, and very efficient.

    The policy was a little expensive but it did give me peace of mind in case anything went wrong.

    Teresa from MD
    Review Received: August 14, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    They were very responsive and we will be on a call with them next week to go over the claim.

    Abraham from NJ
    Review Received: August 12, 2021
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    Great service with real customer service representatives. They were very accommodating with my trip changes due to COVID.

    Joan from TX
    Review Received: August 12, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Positive & smooth experience.

    Agata from NY
    Review Received: August 11, 2021
    Was this review helpful?
    0 out of 0 people found this review helpful

Last updated: September 24, 2026