Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Good Rates, good service when I requested additional clarification. Would use this service again
This is the second time I have purchased a policy from Tin Leg. I never plan on having to file a claim, but it is nice to know one is covered while traveling. Customer Service was helpful in helping me determine which policy to buy.
Second time I've purchased insurance with TinLeg and second time I've incurred minor claims on two extensive and lengthy trips! Both claims were handled professionally and expeditiously! My phone "interviews" provided an excellent platform to personally discuss all details as to why claim was being filed and details of items needed to submit. Most recently I worked with Adam Rusin who handled TinLeg's process perfectly!
I missed the fine print, that you don't offer insurance for losses related to losing my ATM card. So my policy couldn't help me with this. I will read the policy more closely next time.
The Tin Leg customer reps were able to quickly answer my questions about coverage for potential need to abort or cut my trip short because of health problems of my brother in law.
5 star customer service
I can give a more insightful review after the claim process is complete.
Seting up appointments is very straight forward ... but to ask questions via email is a black hole
I had entered wrong info, called them and they corrected it right away
Very easy procedure to obtain insurance. Felt very comfortable traveling out of the USA knowing I had this insurance coverage.