Need help? Call a SquareMouth Travel Expert 1-800-240-0369 | 8AM to 10PM ET Daily

Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
Calendar icon
SINCE 2014
354,710
Calendar icon
AVG. MONTH
8,455
Total Reviews
Star icon
SINCE 2014
5,321
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,321 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3850
  • 4
    899
  • 3
    321
  • 2
    125
  • 1
    126
  • Filter By
    Filter
    Sort By
    Sort
  • “
    Tin Leg policy: Basic

    I had a lost/delayed luggage during one of my flight trips. I called the Custom Service number and they assured me any items I had to purchase were covered. I was to keep all receipts of course.

    I have filed a claim.

    Antonina from CA
    Review Received: October 27, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Luxury

    Second policy purchased through Tin Leg. Both times was a seamless process. Good experience.

    Dan from MO
    Review Received: October 27, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    The process was easy.

    Nicole from GA
    Review Received: October 27, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    David from MT
    Review Received: October 26, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful

    The claim process took a while. The insurer kept coming back for more information but it was eventually satisfied with my claim and made the reimbursement.

    “
    Tin Leg policy: Gold

    jeffery from TX
    Review Received: October 25, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful

    They have been easy to work with and more than reasonable in processing our claim

    “
    Tin Leg policy: Gold

    Phenomenal!

    Cheryl from CA
    Review Received: October 24, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    very pleasant and efficient staff for sign up on phone line.
    excellent coverage.

    Abby from MD
    Review Received: October 23, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    The agents were very helpful!

    Peter from VT
    Review Received: October 23, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    Took out insurance with TinLeg for$ 280.00. Would like to see what kind of coverage is available if ill during our trip.

    Sincerely,
    Maureen T. Nelson

    Maureen Nrlson from WA
    Review Received: October 22, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Gold

    I ended up needing leave a week early and stayed 4 weeks in Europe instead of 3. I contacted Tin Leg to let them know and I anticipated paying more premium. They extended my coverage period at no extra cost. Great service.

    Joey from AR
    Review Received: October 22, 2025
    Was this review helpful?
    0 out of 0 people found this review helpful
  • Load More Reviews