Tin Leg Travel Insurance Reviews

Customer service was very responsive to questions about the policy. Would definitely use Squaremouth.com again.

My flight was delayed for an entire day and when I contacted customer service about it the representative completely ignored what I had said and told me that I could only be compensated if my flight was delayed more than 6 hours. Last time I checked 24 was greater than 6. Ridiculously poor service. I can only imagine how frustrating this would have been if I was abroad.

Our trip last summer to Iceland and England and France needed full attention from Tin Leg because my wife fractured her foot one week into our six week journey. Your company and it's personal service contractor helped all the way. Then, about 8 weeks ago we received the last hospital lab bill from Grasse, France. Although we had closed the claim, your office promptly reimbursed us for the charge. Consequently we bought another full travel policy from Tin Leg for this last cruise ending just a week ago. We didn't need the insurance this time and of course we're not complaining about that. But when we learned last year that you never need insurance until you DO, and that immediate help and financial resources reduces the stress and worry, that reminder prompted us to stay with Tin Leg. We will purchase another policy this fall for our next Germany trip and cruise.

Wife got the flu while on a cruise. Tin Leg was very (extremely) responsive during claim process and reimbursed us for the doctor and medication. Very happy and will use them again for next trip.

Squaremouth was a great resource for finding and comparing travel insurance options. It made the process of evaluating and choosing different coverages much easier.

Very efficient and easy to understand. Customer service people helpful and knowledgeable.

Spoke with a supervisor before we left due to many flight cancellations and she was helpful. Have not filed claim yet.

Unfortunately my wife required surgery just prior to our planned cruise, so we had to cancel just weeks before departure. Tin Leg required minimal proof and we had our check for the full amount of our loss within a few days. We were totally pleased.

I had to make date changes to our travel plans and customer service was very easy to work with to change our policy. Thank you.

My second time with this company and policy. The economics make sense as well as the features which the policy offers. I hope that I never have to file a claim, but if i do, I hope that the company performs as well as they claim to do.