Tin Leg Travel Insurance Reviews

Very easy straightforward claim process. Processed the claim quickly without issue. Very, very timely payment. I will use this trip insurance again!!!

Our baggage was delayed by more than 24 hours and we finally had to go to the airport in Glasgow to retrieve it as neither United or BA could get it together to get it to us.

I called Tin Leg and they were helpful but I realized that this was not going to be much of a claim, so I went on with our trip. Tin Leg has been exceptional in following up with me about my claim call. I will be having a interview with them in 2 days to review the claim.

The day before departure hurricane Lesley decided to move towards are destination in Portugal so I called the customer service center for clarification of coverage. The agent was helpful and knowledgeable. She reassured us that we were indeed covered and if it became necessary the procedure for making a claim. The hurricane eventually shifted course and are trip was uneventful. Traveling again in January and will be booking through you and with Tin Leg.

I chose Squaremouth because the price was very reasonable. Unfortunately we had to cancel our trip because my husband had to have back surgery. I was pleasantly surprised by how easy it was to file a claim and how quickly it was settled. I told my travel agent about Squaremouth and she will be recommending it to her other clients.

Found the coverage very good and the prices reasonable. The process was quick and easy.

So far good. I’m waiting to see how my claim process goes

Excellent. Helpful people and prompt payment.

While in Spain, I fell on some stairs injuring my head and hip. I had to be rushed to the nearest hospital to staple the gash in my scalp and alleviate the severe vertigo. I was given an Xray to check for skull fracture and an MRI to check for brain trauma. I called TinLeg's 24-hr line to report the incident as soon as I could. I talked with Shay Moore-King,  Asst. Coordinator, who was wonderful to me! So personal and friendly. She (or another rep) replied to my every email within a very short time and told me to just concentrate on getting well. She contacted the Accounting Dept. of the hospital in the background while I was recovering from my injury. She remained as committed to giving me the best customer service as possible throughout the next weeks as I had the staples removed and had an Xray of my still-painful hip at another hospital to determine if it was possibly fractured. When I returned home, I had a phone interview with Adam Rusin to confirm the details of the accident. After that, I was emailed a claim form to finish filling out, sign and submit back to TinLeg along with supporting documentation & receipts for reimbursement. I've yet to see if all the expenses will be paid to the providers (or reimbursed to me), but to date, I recommend this trip insurance provider with the highest rating for their personal and prompt customer service while away from home.

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