Tin Leg Travel Insurance Reviews

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I bought trip cancellation insurance. I bought the amount of coverage for the hotels, car and airplane flights. On the summary page provided, the trip cancellation coverage appeared to cover all trip cancellations. However, that was not true.

When my trip was cancelled, I called Tin Leg and filled out on-line forms. An appointment was scheduled with a claims representative. I explained that my trip had been cancelled by the tour operator due to financial issues with the lead scientist. I had been able to cancel the hotels and car without penalty. The airlines would not refund my tickets. The claims representative indicated that I should file a claim for the airplane flights. It was alot of paperwork, but I filed it promptly.

Within a day, Tin Leg had denied my claim. They sent some of the fine print from the multiple pages of legal jargon and said that because the tour operator cancelled the trip, the insurance did not cover it. I would understand them not covering the amount paid to the tour operator. The tour operator should and has refunded that money. However, Tin Leg did not cover the airplane flights of $2,200.

I will not buy another policy from Tin Leg. I do not believe that they will ever pay any claim. That there will always be some fine print to deny a claim.
I had bought multiple policies from them in the past over many years, but this is the first claim that I filed. I am extremely disappointed and believe that they misrepresented their coverage. If there are major exclusions, this information should be obvious and included on the summary page.

I would be happy to speak with you about this.

Anna Freitas

The best experience I have ever had with a claim! Very professional and easy to deal with.

My wife and I planned our active dream trip to Italy. Fives days before our departure, she fell and broke her leg. I submitted a claim and within 2 weeks I was reimbursed for my full loss. It was easy, courteous and professional. I have used Tin Leg previously and will definitely use them again. Thank you.

Great service. Better price for coverage than company I had been previously using. Thank you.

I'm happy to report, I have no claims to file. I've been delighted with their quick response. I will surely use Tin Leg again when I travel abroad.

Always a pleasure doing business with Squaremouth

I just filed my claim. I don't know how it is going to be handled, hopefully to my satisfaction.
My jewellery has disappeared from my carry-on luggage that I was asked to check in as the flight was full.

It was very easy to get and the customer service rep helped a lot with the correct insurance to purchase

They appear to be impartial and I felt protected. I’m about to call them again for another trip.