Tin Leg Travel Insurance Reviews

Reasonably priced policy for the coverage. Had to file a claim for a delay/cancelled flight home and it was a relatively smooth process through Robin Assist. Took a couple weeks and wasn't an enormous $ amount or complex situation but it only took a few weeks to receive a check.

Have used this insurer before and found them helpful with questions and the ability to increase coverage as excursions were added before departure.
One concern i discovered is that in a case of "force majure" or a conflict like Iran...the policy doesn't apply. I was not personally impacted but had friends who were. Will consider that in my future plans as to where to travel!

On March 1 my husband had severe abdominal pain and was taken to Bumrungrad International Hospital in Bangkok. He had small bowel surgery on the 3rd and is still in hospital. On March 1 the Admissions Dept sent the records and reports and started a claim. They have been sending daily reports. Tin Leg assigned our case to FGA USA Assistance. They do not communicate well, one email responding to my email just said “Hi”. I am not happy with the service and wish to speak to someone asap. My phone # is 310-780-3312.

The representative that helped me purchase my policy was courteous and knowledgeable and was able to answer all my questions.

I submitted a claim in January after learning my knee required some rest in recovery. The process has been very slow, and even though I think some of that is my fault, it could be much faster.

Our flights were cancelled and refunded due to the 2/22-23/26 snow storm. We hadn't paid a deposit on our hotel room in the Turks & Caicos because we are returning/repeat guests. So we were not out any money EXCEPT for the travel insurance we purchased last year. It never was actuated because the trip was canceled a day prior to its effective coverage date. You had our money for almost a year and never had to do anything on the policy--which never really went into effect. As old customers, we could have at least received a credit for the premium. Quite disappointing.

Great insurance if you ever need it on a international trip good to have just incase you would need it. I would recommend this insurance to anyone that travel international.

The claims process with Tin Leg was very easy and efficient. I purchased travel insurance because I wanted insurance in the event I may need a medical evacuation to return home for an emergency. During my trip I had a cancelled flight while in transit and was delayed 30 hours. Tin Leg covered the cost of my hotel and meals. The claims process was simple and handled very quickly. I've used Tin Leg for travel insurance in the past but this was my first claim. I will definitely continue to use Tin Leg for future travel.

Going smoothly so far. Hopefully will be settled soon.

I filed a claim on Feb. 26 and only received a general acknowledgement email. I sent a second request and have not heard anything back from Tin Leg. It's very disappointing.