Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
405,784
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AVG. MONTH
9,096
Total Reviews
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SINCE 2014
5,683
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,683 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4118
  • 4
    944
  • 3
    344
  • 2
    131
  • 1
    146
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  • Tin Leg policy: Gold

    I got affordable insurance and piece of mind for my hiking trip to the Dolomites. 24 hours before I departed!

    Amy from CO
    Review Received: September 11, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    I am just starting the claim process

    Douglas from IA
    Review Received: September 10, 2026
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    0 out of 1 people found this review helpful
    Tin Leg policy: Standard

    Customer service was easily accessed. No long wait times. It was easy to add additional coverage to the policy.

    Michael from NJ
    Review Received: September 6, 2026
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    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    It will be great to claim for my delayed baggage. I will appreciate it .

    Ping from WA
    Review Received: September 4, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Tin Leg's response time is pretty fast. I had to file my medical claim with my primary insurance first. Once I received the "Explanation of Benefits" from them, Tin Leg reimbursed the difference within a week.

    Helen K. from NY
    Review Received: September 3, 2026
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    4 out of 4 people found this review helpful
    Tin Leg policy: Gold

    Tin Leg answered all my questions ahead of time. It was very reassuring to travel European countries knowing we would not have huge medical bills in the event of an emergency. I viewed it like car insurance- it's there if we need it. I highly recommend Tin Leg.

    Kelly from NY
    Review Received: September 3, 2026
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    No problem securing coverage, folks were very helpful. Fortunately I have had to make no claim, but the protection brought peace of mind.

    Robert from OH
    Review Received: September 1, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    Used Tin Leg last five years for annual family vacation. Very easy to communicate with and rates always competitive.

    Stanley from CT
    Review Received: September 1, 2026
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    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    Great pre-trip experience. Glad we didn't have to find out what it would have been like to file a claim.

    Bruce from VA
    Review Received: August 31, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Sadly I hurt my back and could not make my trip. I was very pleased with the Claims Adjuster. He was excellent in explaining the documentation I needed for my claim. As soon as all the documentation was received, the claim was paid for total within 8 days. I will certainly use Squaremouth again.

    Dyane M from PA
    Review Received: August 31, 2026
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    6 out of 6 people found this review helpful

Last updated: September 25, 2026