Tin Leg Travel Insurance Reviews
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Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
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“Tin Leg policy: Luxury
I had never purchased travel insurance in my life. I started looking for travel insurance in May of 2026 by doing an online search simply on "travel insurance". I found a site that provided comparative info on what it deemed to be the "top" companies today. I was able to use this service to find and compare coverage options and rates offered by several companies. The TinLeg plans were easily the best choices I found for my upcoming trip -- outstanding coverage (especially emergency medical with no deductible along with evacuation & repatriation) at very low prices compared with other listed companies. I especially appreciated the option of selecting a specific plan by requesting the quote to be emailed to me. The quote arrived in seconds, and it clearly delineated all aspects of the plan under one quote ID, which I could act upon as a registered plan with full proof in the received email itself. I purchased the plan directly from the received email.
I also wish to note that I had a few questions about aspects of the plan before I requested the email, and when I called the customer service number, I WAS CONNECTED WITH A REAL PERSON, and she was able to answer all my questions.Mike D. from TXReview Received: June 6, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryThank you - peace of mind is worth a lot......
Brian in the BVIs from TXReview Received: June 5, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldVery easy process.
david from TXReview Received: June 4, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryUnhappy from WAReview Received: June 3, 2026Was this review helpful?0 out of 0 people found this review helpfulI chose this product because I foolishly thought Tin Leg would provide better service if I ever needed to file a claim since they are the marquee brand for the Squaremouth website. Silly me.
In all the years I've been purchasing travel insurance I've only filed claims twice. Once because unrest in Peru derailed a planned trip to see Machu Picchu. The second time was on my last trip to Italy because 12 hours before departure from my hometown, I was informed by the airline that my Lufthansa flight from Frankfurt to Olbia had been cancelled because of a pilots' strike.
The only silver lining as I scrambled to make very expensive and stressful last-minute plans was that at least I had travel insurance to hopefully take some of the sting out of the unplanned expense.
Long story short, my experience in trying to get any kind of money back was so awful, I filed a complaint with the Insurance Commissioner's Office in my home state.
Tin Leg policies cost more than other providers and get you nothing but hassle.
I will likely continue to use the Squaremouth site to shop for travel insurance policies, but I will not purchase a Tin Leg policy, nor would I advise anyone else to.
If you want to get the run-around there are other companies that probably provide equally bad service for less money.“Tin Leg policy: GoldGot sick during the trip. Put in a claim for the medical cost plus a taxi ride. Waiting to hear back.
David from ORReview Received: June 1, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: CruiseDid not need to use our policy thank goodness!! But so glad we had it!! Will get another one for our next adventure:)
Kathy from ORReview Received: June 1, 2026Was this review helpful?0 out of 1 people found this review helpful“Tin Leg policy: LuxuryExcellent customer service in purchasing insurance. So far have not had to file a claim. Thank you!
Glenda from MNReview Received: May 31, 2026Was this review helpful?0 out of 1 people found this review helpful“Tin Leg policy: LuxuryPoor emergency service no list of urgent care in Amsterdam. Claim processing experience very poor with claims examiners
STEVEN from MDReview Received: May 31, 2026Was this review helpful?2 out of 2 people found this review helpfulResponse from Tin LegWe appreciate you bringing this to our attention. We understand this can be frustrating, and we're here to help. Please reach out to your claim adjuster by email so we can set up a time to talk and provide more clarity.
“Tin Leg policy: GoldSo far so good. I will let you know more after the claims process is complete. I’m still awaiting an answer.
Jeffrey from CAReview Received: May 31, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: EconomyGreat customer service.
Cindy from KYReview Received: May 30, 2026Was this review helpful?0 out of 0 people found this review helpful
Last updated: November 11, 2026