Tin Leg Travel Insurance Reviews

We've now traveled twice with a Tin Leg policy. Fortunately, we have not had to file any claims, but we have been favorably impressed with the helpfulness of your customer service agents and with the price for the coverage promised.

After submitting my claim and all required documentation I was repeatedly asked for additional documentation. The issue is that I already had submitted: so I had to submit the same document over and over again.
Very Frustrating.
I do not expect to purchase this insurance again.

Flexible and understood a need to apply different travel logistics to maintain coverage although travel schedule and cruise vendors changed...

I not write English well so I feel you are good

Had to cancel trip one week prior due to serious emergency medical issue with my son, claim filed. Awaiting response.

We had to cancel our trip prior to our departure due to a medical emergency. Tin Leg walked us through the cancellation process and required documentation. Our claim has been completed and we did receive a full refund for our missed trip.

My claim is still pending, so I'm not able to provide a review of my experience.

The people I worked with at Tin Leg were all very nice and courteous on the phone which helped make this a good experience. Communication via email was timely and clear. The claim process itself was a bit tedious, requiring statements and records from each of the doctors that saw me. This can be particularly difficult in the case of the urgent care doctor that didn't have regular hours at the clinic. It seems to me that having a statement and records from the doctor that restricted me from traveling would be enough. In the end I was able to get statements from each doctor directly to Tin Leg which resulted in my claim being approved. Tin Leg even paid more than I requested as they covered a credit card fee that I didn't expect them to cover. My warning would be that you must keep records of every transaction if you need to file a claim. I'm sure this is the same with any insurance company so I wouldn't hold this against Tin Leg.

I have purchased policies from Tin Leg several times. I appreciate how easy it is to review options and ESPECIALLY appreciate your customer service. It is a rare privilege to be able to speak to people who understand their product, communicate clearly and are genuinely helpful.

Easy to purchase. Brought piece of mind during trip.