Tin Leg Travel Insurance Reviews

Cheri was very nice to deal with, straightforward answers to questions, helped with troublesome documentation. Settled expeditiously. Better than Ii expected.

We had a claim of around $550 for a party of 5 for delayed luggage and one stolen item from the luggage. The airline reimbursed us, and Tin Leg said they would pay nothing as a result.

I accept blame for the failure for this policy to be of assistance. In the fine print, it says that if there is coverage under any other plan, or reimbursement by any airline etc, you get ZERO payment under the Tin Leg policy if the loss is fully paid for by others. It may say under the delayed baggage coverage that you get $200 per person, but that is only to the extent of your expenses, and only if the airline doesn't reimburse you anything-- which is unusual.

I wasn't thinking when I purchased the policy that it was not additional stand-alone coverage really, but rather covered what was not covered elsewhere-- nothing is additive. For example, most good credit cards, especially the higher end ones, like Visa Signature, give you almost all the benefits of the Tin Leg policy, for free, if you pay for the trip using your credit card. The Tin Mouth policy is only helpful for higher end evacuation coverage costs and higher levels of required medical care. Don't buy it for all the other things (lost baggage, stolen items, etc) that you can get for free. At least that's my advice.

Very easy to review several policies and compare benefits

Needed to change dates. No problem.

Very easy to compare and then choose a policy! I will be submitting a claim in the near future and would like to delay further comments until that process is completed.

My husband went to a hospital ER in Croatia for what turned out to be a kidney infection. I called Tin Leg to inform them he was there and might need to be admitted, though in the end he only needed antibiotics.
I emailed the ER paperwork to Tin Leg, had a brief follow up phone call, and got the check soon after. This was not a large claim, under $100, but I was impressed with the way Tin Leg handled it. I will be using them again.

Customer service was not very helpful in answering questions about the insurance product that I was considering purchasing.I ended up reading the particulars about the policy details on my own.It would serve the company better if their representatives were more knowledgeable about the products that they offer and sell.