Tin Leg Travel Insurance Reviews
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Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
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“Tin Leg policy: Luxury
Very easy and convenient process for my claim.
Virginia from AZReview Received: October 10, 2019Was this review helpful?0 out of 1 people found this review helpful“Tin Leg policy: StandardI would suggest not giving just a telephone number for assistance as accessing telephone service is not always the easiest. We had intermittant internet, but email was definitely easier than phoning. We were in Spain and purchased a phone with time/minutes to use within the country and communicate with friends that we have there. I tried calling the number on your website from this phone and got nowhere. I did search for an email address, got one and did get a response via email, so I'd suggest that this be equally available as a phone number.
Rosemary from NCReview Received: October 9, 2019Was this review helpful?1 out of 1 people found this review helpfulReview Updated: 11/06/2019
I was very pleased. We had a small dental emergency while overseas and we were reimbursed for both the consult and the prescription cost. I will use this insurance again.
“Tin Leg policy: StandardJose from COReview Received: October 9, 2019Was this review helpful?1 out of 1 people found this review helpfuli was impressed how quick this claim was finalized.
“Tin Leg policy: StandardI am unable to evaluate this insurance because my travels went smoothly and, consequently, had no need for assistance or to file a claim.
Linda from COReview Received: October 9, 2019Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: StandardI thought the price was great for the policy.I always like to have travel insurance but don't want to spend a lot on it.This policy was perfect for me and have me a piece of mind while traveling.
Kimberly from NYReview Received: October 7, 2019Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryPatricia from NCReview Received: October 5, 2019Was this review helpful?1 out of 2 people found this review helpfulI had no issues with purchasing the plan I needed or with my claim. We had the check within the next week after I filed.
Great insurance company now that we are retired we feel we can go anywhere and we are covered.“Tin Leg policy: LuxuryThe provider was thorough, prompt, responsive and convenient to deal with. Would transact with them again
Pajaro from CAReview Received: October 4, 2019Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryEDWARD from MDReview Received: October 3, 2019Was this review helpful?1 out of 1 people found this review helpfulThe entire process was handled very professionally. Soon after the phone interview, I received the expected compensation. I purchased another policy for another upcoming trip and this experience has re-assured me that I have chosen the right company
“Tin Leg policy: LuxuryMy trip was not cancelled but incurred additional expenses due to flight cancellation (return trip home) because I had to fly into a different airport and stay at a hotel plus cab and train ticket to get home. Tin leg deluxe policy did not cover it
So very disappointed. Feel like I paid for nothing really.Helen from NYReview Received: October 3, 2019Was this review helpful?3 out of 3 people found this review helpfulResponse from Tin LegHi Helen
I apologize that your claim did not have a more favorable outcome. I have spoken with our Claims Team and reviewed your claim. Unfortunately, your trip was canceled for a reason that is not covered within the policy. In order for a cancellation claim to be paid, it must fall within your policy’s specific list of covered reasons.
If you have any additional questions about your policy or claim, please contact our Claims Team at 844-240-1233. We are available from 8am to 4pm ET, Monday through Friday, and are delighted to help!
“Tin Leg policy: StandardIt is good, but it takes a lot of time for the claim to be filed.
Mohammed Alvi from TXReview Received: October 2, 2019Was this review helpful?2 out of 2 people found this review helpful
Last updated: November 13, 2026