Compare Tin Leg Plans in Just A Few Simple Steps
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Policy covered what we needed at a good price. We did not have any issues during our trip so won’t need to file a claim.
The real test in working with any insurance company is when you need to file a claim. Buying a policy is easy and stress-less. As I didn't need to file a claim, I won't know how good or bad working with your company really is.
Peace of mind when travelling out of the US.
After filing my claim, I was contacted by a TinLeg agent. She interviewed me and informed me of the documents required. My claim was fully settled within a week. The entire process was efficient and effortless.
They responded quickly to the claim. Their process was streamlined and straightforward. Their attitude in emails and in person was friendly and helpful. They handled the claim quickly. Very satisfied!
I was forced for medical reasons to cancel this trip three days prior to departure. I contacted Tin Leg immediately but was referred to their claim processing contractor. I submitted all the necessary information which had to be uploaded individually even though I had scanned all the documents in one file. My claim is still pending review.
Everything was straightforward and easy.
Daughter was traveling in Europe and had bed bugs in one of her hotels. She was already checking out so didn't need assistance moving nor did she need medical attention. So she had no eligible claims but your customer service offered "concierge" service to help arrange for her clothes to be laundered at her next hotel. This was a very nice touch going above and beyond the "contract". Great job! We will use you all for our future travel needs!
I got sick while in Russia. Called the Squaremouth international number, advised of my problem, and was told to go to the Russian clinic for treatment and file a claim upon my return. Everything went smoothly. Filing the claim was easy, and I am now awaiting action upon it. Everyone I dealt with was friendly and professional.
Review Updated: 07/24/2018
My experience with Tin Leg was nothing short of superlative. As soon as I made the initial contact to make the claim, I received a call from an agent who was very professional and helpful, and assisted me in filling out the form and advising what backup documents were required. Within a couple of days after I faxed the information to the company, I received an email that my claim had been approved. The check came shortly thereafter. I recommend this company without reservation.
Thankfully, no problems! I am a first time user.....found it easy and convenient to obtain the insurance. Reasonable premium. I did not have to make a claim so my "dealings" with Tin Leg so far have been very limited....Would I useTin Leg again? Why not?