Compare Tin Leg Plans in Just A Few Simple Steps
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Need to file a claim for a cancel flight on my return. Talked with customer service to make sure it was covered. Waiting on credit card statement for all of my receipts. Customer service was very helpful.
Process was easy. Claim process was efficient and employees were knowledgeable and helpful. Claim result was fair.
Outstanding product and customer service
MY CLAIM WAS HANDLED PROFESSIONALLY AND PROMPTLY. I WAS VERY HAPPY WITH THE PROCESS AND COMMUNICATION FOR EACH STEP BEFORE MY CLAIM WAS FINALIZED. THANK YOU.
great to have back up security even though we fortunately did not need your services.
Extremely professional team in customer service, specially chat on-line. Well versed in their policy for guidance. My claim was handled expeditiously without any frustration.
I would recommend SquareMouth without any hesitation.
This was our first time to claim travel insurance so we were new to the process. We had to file a claim because my wife tore her hamstring tendon on Tuesday, one week before our trip was to commence. Our doctor told us that Thursday after 2 MRIs that she could not travel. I contacted Tin Leg Thursday evening and left a message figuring I would hear back during the day Friday. However, Tin Leg customer service called back Thursday evening and took the information to start the claims process. Over the next four weeks it required about 4 emails between me and Tin Leg, and direct emails between our doctor and our travel agent to Tin Leg to furnish the documentation Tin Leg required to process the claim. I like the way Tin Leg customer service responded to my emails and requests for guidance through the process. And their promptness in returning phone calls. From the Thursday I first contacted Tin Leg until I received a check for our insured amount took 5 weeks, which I think is pretty responsive given the documentation required.
My claim was easy to submit and was approved very quickly! Thank you.
I espeically want to thank you for the kind and patient communications from your representatives during what was a very stressful time on my vacation. Brandi Morse is a gift!
Very efficient and helpful assistance.