Tin Leg Travel Insurance Reviews

Adam Rusin was efficient and pleasant to work with to resolve my claim. Your entire process for submitting claims is easy to follow. Thank you!

After our travel, I contacted customer service and they were very helpful in telling me how to file a claim. Once I filed a claim online, I was promptly contacted and set up an interview for Oct 10.

I travel a lot and always purchase travel insurance but luckily seldom have to use it. This time I needed to see a doctor in Croatia. The cost was minimal but Tin Leg came through with the reimbursement. I will be using them on future trips!

I was told by Tin Leg, prior to the physician visit, that the medical bills would be paid directly and that I would not have to pay and then submit a claim. They told the same thing to the Medical Clinic when scheduling the appointment. However, the Medical Clinic requested that Tin Leg fax them this in writing. This did not occur. When we arrived at the Medical Clinic the following day at the arranged appointment, written verification from Tin Leg still had not been received. We requested that the Medical Clinic call Tin Leg to obtain the required documentation. They did so. Tin Leg again gave a verbal response that they would pay directly and that the required documentation would be faxed to the Medical Clinic. At the completion of my husband's physician's visit (and 1.5 hrs. after the phone call with Tin Leg), the documentation was still not received. We then had to pay for the expenses and file a claim upon our return to the United States.

Excellent clear information from customer service rep on what policy fit our needs best. The cost was very reasonable.

I be using Tin Leg again if or when I travel abroad again. I was able to enjoy my trip with eaze and no worries. Thank you Tin Leg

Very easy to work with, we always use your company!

My first and my last

Easy to navigate the site. Have used this company before and filed a claim. All went very well. This time only spoke to customer service for clarification.

Easy to understand and choose among available policies, which were as easy to understand as is possible for an insurance product. Questions to customer service representatives answered quickly and clearly. When needed, individualized advice was forthcoming. All in all, affordable coverage, with opportunity to revise the amount of coverage as elements were added to our trip. No problems on our trip, so no claim is contemplated. We bought, in effect, peace of mind.