Tin Leg Travel Insurance Reviews

I purchased a Tin Leg travel insurance policy for peace of mind, hoping that my husband or I would never need to file a claim. Unfortunately, my husband slipped and broke his ankle prior to our trip, which forced us to cancel our travel plans.
We submitted a claim, and Ms. Erin Sparkman from the Tin Leg Claims Team provided exceptional assistance throughout the process. As a first-time claimant, I felt uncertain and anxious after reading various negative reviews online. However, Ms. Sparkman patiently guided us step by step, clearly explaining what documents were required, including how to obtain medical records and proof of trip expenses.
After we submitted all the required information, our claim was approved.
I am very pleased with Tin Leg’s service and sincerely appreciate Ms. Sparkman’s professionalism, knowledge, and support throughout the entire process.

In the process of submitting a claim. As a non rev traveler I do not have my outbound flight documentation but have provided all hotel receipts and return flight confirmation. I am awaiting reply and curious if this goes through. My coworkers and I travel extensively and this is my first time using this company, I have never filed a claim for n the last ten years. My coworkers and I are curious how this is going to process.

None

We reported our delay in receiving our luggage upon our return from our trip on 5/22. They said it will be reviewed.We filed a claim only for the purchase of a coat and toiletries. ($126.01)

All our documentation is submitted. It should have been a quick straightforward decision. We still have not heard the final word.

I have not gone on my trip due to my wife still undergoing chemotherapy and I tried to cancel my policy and get some sort of refund,but was stiffed by you guys. My trip has been rescheduled and I have taken out a better policy for my later trip with a more understanding competitor.

The claim submission was easy and our claim was processed quickly and fairly.

Everything was explained during my telephone conservation. Was happy with the transaction.

I needed to see a doctor while in Scotland after getting a serious chest cold on the first day there. I called the 24/7 assistance line and spoke to a person there in order to get information on how to proceed getting a doctor to see me.they took a lot of our information And never called us back. The assistance line was useless . I will never use this insurance company again . A waste of my money and my time . The service was not as advertised .

The experience was all good.
The website is easy to use.