Tin Leg Travel Insurance Reviews

Excellent service. Claim was paid within a week. Will use Tin Leg again.

The representative I spoke with during my planning process was knowledgeable and courteous. Would use Tin Leg and Squaremiuth again.

I've had a couple trips lately and assume you are talking about theFeb. 3 through 24

Info pre travel was good. The claim filing process was VERY easy. A travel companion had insurance with another company and experienced much more hassle with the claim filing. The only reason I did not give the process 5 stars is that I did not initially receive the amount that I had expected. I filed for baggage delay expenses. The interview and uploading of documentation was exceptionally easy and timely. The problem was that the actual processing of the claim was handled by someone different from the interviewer and some information seemed to have been lost in the process. I received a check sooner than anticipated, but for less than the full amount that I anticipated. I called the claims department and got a prompt review and correction to the problem. A supplemental check should arrive soon. I am shopping for insurance for another trip now and plan to purchase another TinLeg policy thru SquareMouth. I have also recommended this option to my six traveling companions!

I think I've said it all -- it was easy and there was only one question I tried to get answered but felt that no one there (or any other insurance company) could answer it as it had to do with a hospital in the area in the event that we needed one.

My wife suffered a broken hip and shoulder during the trip. Tin Leg has been extremely helpful and supportive of us during these very difficult days

I have used Tin Leg Insurance from Squaremouth on several trips out of the country. Their prices are competitive and I look for good medical coverage, which I have found theirs to be better than most other companies at the same price point. Since I have fortunately never had to file a claim, I can not speak to their handling of claims. I have called their customer service a few times with questions and found them to be helpful and courteous.

Unfortunately, we had to cancel our trip due to medical issues. I expected bureaucratic delays and nickle-and-diming (like I'm used to with my medical insurance!). Instead, Tin Leg made this very easy. We had our payment within two weeks.

Tin Leg's customer service was very helpful and filing a claim was easy. Tin Leg agreed to fulfill our claim immediately for delays and expenses due to a canceled flight on our return, and we expect to receive checks shortly.

My brother was injured in a motorcycle accident on her trip. All of our interactions with the individual who helped us with our claim were fantastic. He was professional and very helpful getting my brothers care handled at the hospital as well as securing first-rate accommodations to get my brother home. I would use them again.