Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
None
I was very pleased with the way my claim was handled. Tin Leg acted promptly, accepted my claim for hospitalization and the result forfeiting of fees paid in advance for tours I was unable to complete because of the hospitalization, and promptly paid my claim. I am very pleased with Tin Leg.
Helpful input about insurance purchase for two people (myself and daughter) residing in different states.
The customer service department answered my concerns about my father in law when we were told that he had developed a glioblastoma multiform brain cancer and only had a few months to live which could have caused his death during our cruise. My wife was relieved to find out we were covered, just in case.
luckily the airline comp'd me for overnight and meals for missed flight. All was well. agent was responsive when I telephoned. No claim as It was unnecessary
Felt satisfied with insurance cover
Great experience
Good information about the policies available, easy purchase process and fair price.
Not very impressed with the knowledge base of your representatives when I made some inquiries about policy specifics prior to purchase.I read the policy details in order to answer my specific questions.Your reps should be more more knowledgeable about what you are selling.
Hi Thomas,
I apologize that we were not more helpful when you contacted us. Customer service is our number one priority, and we always want to be as helpful as possible when our customers contact us. In this case, we fell short.
If you have any additional questions, please contact us at 844-240-1233. We are available from 8am to 10pm ET, seven days a week, and are delighted to help!
I was surprised at how how easy the claim process was. I am very satisfied with your excellent service.
Last updated: November 13, 2026