Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
405,784
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AVG. MONTH
9,096
Total Reviews
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SINCE 2014
5,683
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,683 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4118
  • 4
    944
  • 3
    344
  • 2
    131
  • 1
    146
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  • Tin Leg policy: Luxury

    The best experience I have ever had with a claim! Very professional and easy to deal with.

    William from OH
    Review Received: October 16, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    My wife and I planned our active dream trip to Italy. Fives days before our departure, she fell and broke her leg. I submitted a claim and within 2 weeks I was reimbursed for my full loss. It was easy, courteous and professional. I have used Tin Leg previously and will definitely use them again. Thank you.

    Taylor Dunn, M.D. from AK
    Review Received: October 15, 2018
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    6 out of 6 people found this review helpful
    Tin Leg policy: Luxury

    Great service. Better price for coverage than company I had been previously using. Thank you.

    Jeanne from OR
    Review Received: October 15, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I'm happy to report, I have no claims to file. I've been delighted with their quick response. I will surely use Tin Leg again when I travel abroad.

    Gail from HI
    Review Received: October 15, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Always a pleasure doing business with Squaremouth

    James from AZ
    Review Received: October 14, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I just filed my claim. I don't know how it is going to be handled, hopefully to my satisfaction.
    My jewellery has disappeared from my carry-on luggage that I was asked to check in as the flight was full.

    Maria from TX
    Review Received: October 13, 2018
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    0 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    It was very easy to get and the customer service rep helped a lot with the correct insurance to purchase

    Keith from CA
    Review Received: October 8, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    They appear to be impartial and I felt protected. I’m about to call them again for another trip.

    DeL from GA
    Review Received: October 7, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Standard

    Easy process, great customer service - no complaints! I will use Tin Leg in the future!

    Janice from TX
    Review Received: October 6, 2018
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Competitive price, great customer service and ease of mind.

    Jim from CA
    Review Received: October 5, 2018
    Was this review helpful?
    1 out of 1 people found this review helpful

Last updated: September 25, 2026