Tin Leg Travel Insurance Reviews

Very helpful!

Very straightforward claims process!

Easy to deal with. Only suggestion: on line claim form should either clearly state that there is no mechanism to attach documentation or have a link to attach documentation

Good policy at a good price, and it did cover (with minimal frustration) the one doctor trip and prescription we needed while in France. Claims process was straightforward, and the Tin Leg staff were polite and helpful. My only quibble is the second, scheduled, phone call that was needed to complete the claim. I just wish we could have taken care of everything in one call.

Please make sure that your phone number is correct on your PDFs!

Selecting and purchasing policy very easy. When wrong dates selected, customer service very responsive.

No issues. Excellent customer service.

In the past I have had to file with other companies. They paid for the airline tickets even though the airline gave me credit towards another flight. Tin Leg does not do this. They will only pay the amount which is not credited. Furthermore, the travel agency has given us credit towards another trip. Tin Leg will not reimburse this. So, if something happens next year and we can't use the credit we are out over $3000.
Because of this, I would not recommend Tin Leg to anyone nor would I ever buy from them again.

I did not have the need to make a claim, however I did have to contact them to change the date to a day earlier. It was easy to contact them and easy to change the plan. The customer service adviser was kind and efficient. I have used them repeatedly for travel insurance and, knowing how painless it is to get in contact with them, will happily be continuing to use them again.

Prompt, hassle-free service. Will use again.