Tin Leg Travel Insurance Reviews

Exceptionally easy to purchase an appropriate policy -- very appreciative of the fact that you saved all of our previous info even though it had been three years since we had last purchased insurance.

Actually bought the insurance for possible injury. I used it for an allergy cross contamination situation. We were in South America and they even helped with the language barrier. The customer service was pleasant and helpful. All my paperwork was filed seamlessly while still on vacation, and the claim was processing before the trip was over. They emailed me at least three times to see how I was feeling. Very impressed with the cost and the care. Been home a week, and no check yet, but anticipate its arrival soon. Would highly recommend the company and policy.

I cannot rate the policy as I did not submit any claim.

After filing a claim two weeks ago, we have heard nothing.

Tin Leg's claim department are not responsive to telephone calls. I had to reach them via email. It is taking me 5 days just to get a telephone appointment to file a claim. Representatives from Tin Leg that I reached by telephone are not at all helpful.

I welcomed the security of medical assistance should it be necessary while traveling. With the challenges of travel today, it was important to me to be prepared. The good news is I didn't need to use the policy! A win-win.

I called seeking an answer to a basic question before leaving on my trip and was told someone would get back with me within 24 hours. I never heard from anyone.

I had to cancel a 5-day hiking segment of our New Zealand trip because of a flare-up of arthritis. Although Tin Leg initially denied my claim because I was not seen by a physician in NZ, they were open to further discussion, and in the end we received a fair reimbursement. Tin Leg customer service was consistently polite and helpful. I will be using them again!