Tin Leg Travel Insurance Reviews

Prior to leaving on our trip, we had a death in the family. Tin Leg insurance was kind and efficient in dealing with our claim. Within two weeks of reporting the claim Tin Leg had accepted the claim and provided reimbursement. I am exceptionally pleased with the prompt, courteous, and efficient service.

I recommend this company to others. I would purchase again.

Very reasonably priced. Good coverage

They took my documents and never even called me after receipt. I just got a denial letter.

I had a preliminary conversation with Tin Leg when my retina detached on our trip. I'll be making a claim as soon as I have my documentation together.

Talked to an agent during the trip about coverage. He was very pleasant about saying "no coverage" for the event.

The customer service representative I talked to was worthless. My flight going to my cruises was delayed and I called to see what my options were for booking another flight to the cruise port. She said that my policy didn't cover delayed flights (but it did cover trip interruptions?). She then told me my only other option would be to cancel the while trip and get a full refund, which would have cost them and me a while lot more money than simply booking another flight. Luckily through the airlines I was able to get on another flight to my destination. Missed connections seems like a standard thing that should be covered and I expect better customer service than I received so I will not be using Tin Leg again.

I didn't need to file a claim, but prior to travel, I wanted to upgrade my policy. The cancellation grace period had already lapsed, but a customer service representative was able to change the policy anyway. I appreciated the flexibility.

Excellent service from Tin Leg for claim. Prompt, clear, efficient. Recommend.