Compare Tin Leg Plans in Just A Few Simple Steps
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Our trip was rescheduled and we had no problem with changing the dates for insurance.
Provider did not go based on their policy wording but twisted my words in order to deny my claim.
I got covid during my cruise and was treated by the doctor on the ship. Sent in all the information and the bill from the cruise ship doctor, waiting to see how long it will take you to pay and how good the claims process is.
I phoned to make my beneficiary designation and I felt like the representative I spoke was aloof. She did what she was supposed to, just very bland and vanilla.
This policy was useless.
I had a documented death in my family and it was still rejected.
I will not purchase ever again.
Thank you for sharing your feedback. Your claim was denied because the policy you purchased does not include coverage for family members not on the policy. We understand this is not the outcome you were hoping for. If you have any further questions, please reach out to your claim adjuster via email.
I was in an airport with a missed connection and tin leg was only able to assist with medical insurance. Travel doesn’t only happen during business hours. When we’re half way through a long journey and have no where to sleep due to an airline issue calling back the next day is not helpful in terms of verifying coverage.
Thank you for sharing your experience. Our Tin Leg team is available daily from 8:00am–10:00pm Eastern Time to confirm coverage and answer questions, and we aim to provide timely support within those hours. While our policies do include 24/7 emergency assistance for urgent medical situations, coverage verification for non-medical events is handled during our regular service hours.
Seen in Emergency room In Vienna. Had X-rays and ultrasound. Was not charged anything, just took insurance information.
First time ever needing to file a claim, Tin Leg process was easy. Understandably, they require documentation to support the claim (save everything related to your trip). Once provided, they approve quickly and paid. Could not be more pleased.
Perfect
So far so good, I got sick on cruise & had to see the ship doctor! I submitted the bill to Tim Leg so I’ll see how that works out ,