Tin Leg Travel Insurance Reviews

I called Tin Leg shortly after purchasing the policy regarding a coverage issue. I was assisted by a lady whose name Was Cindy. She was very helpful and scheduled a time to call me back which she did as promised with the info I needed. She is a credit to your organization.
This was my third time to buy a policy from Tin Leg , I had a claim on the second policy which was handled very quickly and to my complete satisfaction. I will not hesitate to buy from you again.

I am sad that I had a return fight incident and have to file a claim. It’s exhausting to pull together but I am hopeful Tin Leg will assist when needed with clarification of the process.

Still processing a claim for medical expenses

I am still waiting to hear if my claim is accepted

good and inexpensive

Went very smoothly, and they handled my question about a possible pre-existing condition fast and efficiently.

I have booked with TinLeaf a half dozen times. Never needed to make a claim but comforted in knowing I had coverage. Yhey are competitive if not less expensive.

I purchased Tin Leg Gold travel insurance for $72. This was for a trip to Ecuadorian Amazon. This was my second time buying coverage from Tin Leg. The first time I didn't file a claim.
On my return trip, I missed a connecting flight from Miami to Charlotte because American Airlines experienced baggage unloading and carousel problems. The missed connection added 11 hours to my travel time. During the delay, I purchased Orajel for a painful insect bite I had received while working in the Amazon and made eating difficult. I bought two meals during the extended wait. The total claim was only $42.
Despite the small amount involved, Tin Leg required multiple rounds of documentation: receipts, travel itineraries, ticket information, and then additional screenshots from Expedia. I provided everything requested. After all that, my claim was denied.
What disappointed me most was not the dollar amount but the claims process itself. The policy advertised travel delay and missed connection coverage, yet a straightforward $42 claim turned into repeated requests for paperwork followed by a denial. Based on my experience, travelers should read the policy very carefully and consider whether the claims process is worth the premium before purchasing Tin Leg insurance.
Rating: 1/5 stars. I paid for peace of mind and received neither coverage nor a reasonable claims experience.

I had never purchased travel insurance in my life. I started looking for travel insurance in May of 2026 by doing an online search simply on "travel insurance". I found a site that provided comparative info on what it deemed to be the "top" companies today. I was able to use this service to find and compare coverage options and rates offered by several companies. The TinLeg plans were easily the best choices I found for my upcoming trip -- outstanding coverage (especially emergency medical with no deductible along with evacuation & repatriation) at very low prices compared with other listed companies. I especially appreciated the option of selecting a specific plan by requesting the quote to be emailed to me. The quote arrived in seconds, and it clearly delineated all aspects of the plan under one quote ID, which I could act upon as a registered plan with full proof in the received email itself. I purchased the plan directly from the received email.
I also wish to note that I had a few questions about aspects of the plan before I requested the email, and when I called the customer service number, I WAS CONNECTED WITH A REAL PERSON, and she was able to answer all my questions.

Thank you - peace of mind is worth a lot......