Tin Leg Travel Insurance Reviews

It was fairly easy to do although I had to toggle back and forth between options to get the best information and rates.

I sent in a claim yesterday and I am waiting for a review and response

I recently purchased an international travel health insurance plan on Squaremouth with Tin Leg as the insurance provider. I've used Squaremouth to purchase policies previously while traveling abroad to the United States from Europe, where I live currently as an overseas U.S. citizen. That being said, I obviously understand the importance of having an international travel health insurance plan, especially while traveling in the United States.

Due to an unforeseen family emergency, I was required to extend my trip in the U.S. I called Tin Leg customer service several days prior to the coverage end date to extend my coverage and was advised this was not possible. I was told that "Tin Leg's insurance underwriters do not allow policies to be extended." I was then given two other websites not affiliated with Tin Leg where I could purchase a new POST-departure international travel health insurance plan. The first option did not allow me to make a purchase since I was already a U.S. citizen. The second website's rates were several hundred dollars—quadruple the cost of my original plan purchase with Tin Leg.
Squaremouth's website does not spell this caveat out clearly in the details of the policy upon purchase, nor is it easy to find in the terms and conditions of the policy.

Is it crazy for me to assume that people extend their vacations/holidays? I am now left with no insurance should my own emergency occur.

If you need to purchase an international travel health insurance plan, I recommend alternate sites such as visitorscoverage.com. I've previously purchased Patriot Plus Policy plans using their service, and they proactively email you before your coverage ends asking if you want to extend for a reasonable rate. It is very frustrating to not only be dealing with a loved one's medical emergency, but I am now also at risk should something happen to me.

Friendly Understandable Quick Response. We will definitely use them and recommend them to anyone who is traveling.

The purchase online was easy. Called customer service after I purchased the insurance with a couple of questions, and the representative looked up my policy and quickly answered my questions.

Waiting to learn the stays of my claim.

The 24 hour assistance line representative was compassionate and clearly explained all responses to my questions.

Customer service was excellent. Explained everything I needed to know. Was a great experience.

Prior to the trip, I was diagnosed with an illness that precluded me from travel per doctors order.
I submitted the doctors order
It was stonewalled
I asked for help
None ever came.
I have the medical forms, but was told it neededTo be faxed from Dr office. Can’t be done.
$135 policy
$191 claim

I picked 1 star because your agent was unreasonable with his requests.

Both times I called the representative was knowledgeable and helpful.