Tin Leg Travel Insurance Reviews

Had to adjust the policy because our trip dates changed and this request was adjusted pretty easily, was happy they could work with us on that change

In the three calls made to Tin Leg, each call was promptly answered by a live Tin Leg representative. Surprisingly I did not have to go through a slew of menus to get to speak with someone.
My questions and requests concerning my travel insurance were handled efficiently.

Our cruise was extended due to weather. Tinleg covered our change in flight home as well as our meal at the airport. They did not cover the extra cost for parking nor boarding our dogs.

I will not be recommending or purchasing Tin Leg policies again. I had a straightforward flight delay of over 6 hours due to weather and my claim was denied. Prior to making alternate arrangements to return home I called Tin Leg to verify what the policy covered and was told that it would be covered under Trip Delay if the delay was longer than 6 hours. I submitted all the documentation (screenshots, weather screenshots, letter from Delta, etc ) and was told that it wasn't covered due to Delta saying it was a an air traffic control delay. That was due to not being able to fly planes through thunderstorms! They referenced other areas of the policy that wouldn't be relevant as all of them would require more than a 6 hour delay. They were referencing trip interruption insurance. I'm expecting this matter to be resolved as this is the whole point of travel insurance!

I did have a medical claim on this trip as well and that was approved correctly.

I appreciate the affordable coverage!

First time user and there be a second for next trip, not sure when.

I found the language between the different policies somewhat confusing. I called customer service for help and they explained the policies to me. I didn’t have to make a claim,but will use them again in the future.

Very reasonably priced medical-only insurance policy gave us peace of mind we'd be covered while traveling abroad.