Tin Leg Travel Insurance Reviews

Evidently, there was a "prior condition" clause and a 60-day look back period that I missed during the application process I completed on my phone. It appears that Tin Leg isn't going to cover an unexpected condition resulting from surgery I had prior to the trip departure. We'll complete the lengthy claim process but expect to be denied coverage. I'll be sure to mention my experience on all my online reviews once the process is completed. I've already informed the trip planner who highly recommended Square Mouth.

My trip departure and return dates changed because of the air carrier's last-minute travel changes, and I called Tin Leg customer service to make the adjustments to the policy. The customer service representative was attentive and courteous and quickly made the necessary adjustments. I did not file a claim under the policy, so I can't say anything about its dependability.

Nightmares… asking ridiculous amount of paperwork that is unreasonable.

First, I'd like to say, I write VERY FEW reviews. Maybe 1 a year.
I purchased the Tin Leg Gold plan Travel Insurance through Square Mouth. Tin Leg delayed the process so badly that I have no doubt it is a tactic that people will throw in the towel. Was HORRIBLE!
I filed my claim on May 19th, after much promising, more info needed, delayed responses, inaccuracies, I have finally got approved for a FRACTION of what was due, on June 27th. I was only reimbursed for about what I paid for the insurance.
No meal, no toiletries, etc. Was HORRIBLE. BEWARE.

Cancelled the policy due to a death in thefamily several days before departure. No refund, which was disappointing.

We are about to find out if a cancelled flight is covered,

Very easy to apply for the policy. Customer service was great!

It has been a challenge. Their most recent request is official documentation of the date that I cancelled my trip due to surgery. I am working on getting this document to them.

Had to cancel trip due to medical issue. To process my claim, Tin Leg required thorough documentation of my costs and my medical records, which is only fair. But once I provided that, my claim was processed without hassle and paid in full. Tin Leg was prompt and fair in all my interactions with them, and I am fully satisfied with my experience.