Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
341,803
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AVG. MONTH
7,349
Total Reviews
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SINCE 2014
5,227
Detailed Rating
Customer Service Before Trip
4.63/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.53 (5,227 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3790
  • 4
    883
  • 3
    313
  • 2
    119
  • 1
    122
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  • Tin Leg policy: Gold

    The insurance was easy to buy. When using tin leg it had multiple insurances with varying degrees of coverage. This made it easy to pick what we wanted.

    Deborah from WI
    Review Received: May 25, 2025
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    Tin Leg policy: Gold

    Agents are always courteous and willing to help. Most of all, I love that humans actually answer me like in the good old days.

    Gloria from FL
    Review Received: May 25, 2025
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Very good and professional

    Patty from CA
    Review Received: May 24, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    So far I'm very impressed with the processing of my claim. To me it's pretty cut and dry we'll see if I find that to be after my interview. I'm using tin leg again and a trip to Italy in the fall. My girlfriend is using it as well. I'm not saying this to gain any favor It's just the facts. Square mouth is very easy to use and I would recommend it.

    Vanessa from VA
    Review Received: May 24, 2025
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    0 out of 0 people found this review helpful

    Review Updated: 06/21/2025

    Very efficient and I highly recommend.

    Tin Leg policy: Gold

    It was easy to compare policies and details in order to determine which one to purchase.

    Marguerite from NJ
    Review Received: May 23, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    My travel dates had to change because my leave from work changed. I contacted customer service to request an update on this matter, and they made the change without requesting any additional payment. The next day, my new policy was in my email inbox.
    They were helpful and kind

    GIZEM from NY
    Review Received: May 23, 2025
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    Adding some additional planned expenses to our intial coverage (several hundred dollars more) was prohibiitively expensive. So we did not cover that.

    PR from PA
    Review Received: May 22, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Purchasing the policy through Squaremouth was quick and accurate. I contacted Tin Leg once to change the policy end date. The interaction was fast and courteous. Excellent experience.

    Robert from SC
    Review Received: May 21, 2025
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    This is my “go-to” travel insurance. Easy and reliable.

    Elaine from FL
    Review Received: May 20, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    The nature and extent of documentation in support of my claim is clearly boiler plate, and apparently was given no thought as to what actually should be provided to support my claim.

    I will do my best to meet your demands, but I would expect at least as much effort from you as you demand from me.

    Timothy from WA
    Review Received: May 19, 2025
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    2 out of 7 people found this review helpful