Tin Leg Travel Insurance Reviews

Tin Leg is very reasonably priced, the reason I chose it. I thought I would need to file a claim due to a 21 hour trip interruption on account of the fire at Heathrow and therefore assumed I would miss my final flight home which was from a different airport. I talked with customer service about these very real possibilities and they were very helpful and informative, however Qantas was very wonderful in putting me up in an excellent hotel, arranging shuttle service to and from the hotel, and providing a $50 food voucher and I was able to make my final flight so there was no need to file a claim. Therefore all I can say about Tin Leg is that they are reasonably priced and have very nice and helpful customer service or 24 hour customer assistance, don’t remember which one I talked to. I didn’t talk to either one pre departure but your rating thing requires me to do so, so that part is untrue.

I talked to customer service a few times planning my trip to Antarctica and everyone of them were very friendly and helpful.

Very easy to choose from various options.

Had a flight cancellation and called for support (not the emergency number), and received a timely call back the same day with advice and instructions on what the insurance I chose qualifies for how to proceed.

I had the pleasure of contacting Mari McIver when I was purchasing my policy. She was excellent in helping me through the process.

I had an unexpected accident while on board a cruise ship causing me to have stitches to the head. I was concerned that, despite copious amounts of documentation, the insurance company would drag its feet or try to delay any payment. This turned out not to be the case at all. I filed my claim with TinLeg via their website and everything was promptly handled. I would highly recommend them although I hope never to have to file a claim again!

Customer service was very helpful when we made a last minute extension to our trip. They listened well, were prompt, and helped us get the coverage we wanted.

My experience filing a claim with Tin Leg was relatively smooth. I rated it 4 stars instead of 5 because the person handling my claim did not tell me what all documentation they needed up front. Instead, the requests kept coming in pieces which delayed the process because we went back and forth at least 3 times as they would ask me for something else and I would provide it. I would choose a Tin Leg policy again.

Tin leg employees were efficient, polite, and helpful. I highly recommend them.

Filing a claim and providing documentation was very simple. The agent handling my claim was very responsive. I would recommend Tin Leg to anyone looking for travel insurance.

My only question was it was difficult to tell which vendors offered "cancel for any reason", which I wanted. I did discover CFAR option when I clicked on the insurance I wanted to get, so it worked out fine.