Tin Leg Travel Insurance Reviews

The person I spoke with was very polite and efficient. I had an excellent experience. She really seems to know her product. She told me that with a pre-existing condition, I have to purchase insurance within 15 days of buying the trip.

Thank you for an excellent experience.

We had to cancel our trip entirely because my husband got very sick post surgery and are still working on getting the documents to Tin Lleg - which seem to be confusing at best. Every time I send info - I get an email saying they need more info! Really working hard on this as we've lost a lot of money.

Bought the insurance.. never used it.. have no idea if it was good or bad

This was the 1st time I needed to cancel a trip and file a claim. I have bought travel insurance at least 6 times in the past, not knowing whether it would come through when I needed it. Now that the claim has been processed and the check arrived in the mail, I can honestly say that having travel insurance was worth the cost. I just wish I knew when I bought the policy what documentation I needed so that it would have been easier to process. But it all worked out.

Will always use you for my trips

We g had to increase the time of our coverage by one day. Square Mouth or the provider charged us a small fee to do so. It was very easy.
My husband and myself had to seek medical care while on our cruise. It was very expensive. I did not realize that our medical coverage was secondary. This means filing a claim with Medicare and waiting up to 60 days to get a statement from them that we have no coverage. Then we can file with Tin Leg. Not sure I will do this again. We were out over $1500 for medical care that is going to take several months to get any reimbursement. Do you have any policies that are primary versus secondary coverage?

I need help with my claim, I have them all thin documents necessary when I filed my claim and they are continuously asking me for documents I already gave them as a stalling method to not paying me

I have always found customer service to be very helpful, knowledgeable, and friendly.

Economical and easy.

I ordered my insurance for my trip in February for an April trip, just trying to get ahead of my travel plans and then a few weeks later had to cancel the trip. The irony of "getting ahead of it" was that I couldn't cancel the insurance! So I paid $161 for insurance on a trip I never took because I missed some deadline of canceling the policy. Absolutely atrocious, unjust, ridiculous. I talked to 3 different people to try to get a refund. Nope. "that's just our policy."

Yeah, well my policy is to never use your insurance company again, and to tell every traveling social media group I am on, reaching tens of thousands of people (I am on about 5 different travel groups, that reach about 50K people each in their audience), not to use Squaremouth or Tin Leg.

I don't take kindly to bogus cancellation policies that screw me over in this fashion.

End of story.