Tin Leg Travel Insurance Reviews

Thank you for your help and consideration

It's difficult to give feedback at the moment since I am waiting to get a response regarding my claim.

The staff was great is knowledgeable

Due to medical and personal issues, I had to change the date of my trip twice. Each time, the customer service agents made it easy and seamless to move my coverage to the new dates. I really appreciated their knowledge, patience, and willingness to go above and beyond to ensure I had the coverage I needed while out of the country. Definitely my travel insurance company moving forward!

I filed my claim on 11/20/25 and it still hasn’t been paid as of today (12/30/25). I also had to submit the same information twice. Communication is lacking.

The entire experience with purchasing the travel insurance to filing a claim to receiving the claim amount was seamless. The response from their 24 hour assistance was immediate, the information needed was clear, and the website to upload that information was easy. I am a repeat customer and will return for my future travels.

Good value for the cost of the premium. Extra layer of security that gives peace of mind.

My flight was delayed and I had to stay overnight in a hotel.
I emailed a claim and they acknowledged it on the 21st of dec and I have not heard anything since..
here is my policy number
Confirmation of Travel Insurance from squaremouth.com - Policy Number: TLB-650-0FF3C
here is my claim

Fern Alix LaRocca

From:
advfin1@yahoo.com
To:
claims@tinleg.com

Sun, Dec 21 at 9:59 PM

I have this policy
Tin Leg Basic
Provider: Tin Leg

Plan: Basic

Premium: $639.40

Destination: India

Departure Date: 11/26/2025

Purchase Date: 08/26/2025

Policy Number: TLB-650-0FF3C

Traveler: Fern Alix LaRocca

Status: Completed
-The flight to return home on December 15 did not take off and I had to stay in a hotel until another flight was available on Lufthansa. I did not get home until December 16th.
Travel Delay: $500 per person, $150 daily limit, Covered after 6 hour delay
please contact me
Fern Alix LaRocca

Phone call was initiated for my claim. Support was great and timely during this holiday season.

I had a question prior to traveling. I spoke to a representative. She was not very helpful. She just read from a script and told me to read the policy. I would have preferred speaking with someone who would answer my specific question.

I rated 1 star because the questions did not apply to me.