Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
417,699
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AVG. MONTH
8,397
Total Reviews
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SINCE 2014
5,809
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.06/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.51 (5,809 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4201
  • 4
    971
  • 3
    351
  • 2
    133
  • 1
    153
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  • Tin Leg policy: Economy

    Tim Leg has been provided our doctor’s information and phone numbers and is still asking for proof. They have been given the doctor’s phone number directly.

    Pamela from TX
    Review Received: October 8, 2026
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    2 out of 3 people found this review helpful
    Tin Leg policy: Gold

    I had a great trip and had no use for the insurance which is great. but therefore, no experience. I am planning to use the site again soon

    Iva from NY
    Review Received: October 5, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Well, we didn’t need to make a claim on the insurance, it gave us great peace of mind to know that the insurance was there if something happened. Our trip was almost disrupted by volcanic eruptions in Sicily. I’m not sure how the insurance would have responded to a natural disaster like that if our trip had to be canceled. Thankfully, we didn’t have to test it! The underwriting and purchasing process was smooth, and the customer service was great. I would definitely use this service again.

    Mary from CO
    Review Received: October 5, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Basic

    I needed to make correction on my policy the day before I left. They were quick to help me and sent the updated policy a couple of days later.

    Jenny from CO
    Review Received: October 4, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Very easy to purchase policy online or by phone. I called to correct my mailing address and change was handled promptly. Glad I didn't have to make a claim.

    Anne D from OR
    Review Received: October 4, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I was purchasing supplemental travel insurance, and it was impossible to determine how to do that without contacting a live representative.

    N from PA
    Review Received: October 3, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    remarkably easy to put into place

    brian from WA
    Review Received: October 2, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Tin Leg was great to deal with. at the on set I had numerous questions and a high level of apprehension. But after a lengthy conversation in customer service I felt Very Good about using Tin Leg for our coverage on a recent trip to Europe' Defiantly will use them again.

    Richard Bermingham from MI
    Review Received: October 1, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Great experience talking to the representatives and choosing the right policy for myself and mt grand-daughter.
    I was referred to you by a friend who travels alot. She named several other policies, but mentioned yours was the best.
    Fortunately, we did not have to use the Insurance. But one never knows what can happen.

    Paula from AZ
    Review Received: October 1, 2026
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    The customer service person was very helpful while I was out of the US and in the US. I would use them again. I just hope I don’t need to make a claim next time.

    renee from FL
    Review Received: September 29, 2026
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    2 out of 2 people found this review helpful

Last updated: November 11, 2026