Tin Leg Travel Insurance Reviews

My inquiry about Adventure sports coverage was answered satisfactorily.

I initially requested the wrong amount of insurance. When I called to correct my error, the customer service representative was quite helpful and pleasant. Thanks so much, and we're glad we had insurance and didn't need it!!

It’s my first time making a claim when I travel my flight got delayed canceled and I was putting in another flight. I had to incur and getting a hotel losing my connection in the train in Spain so I thought it was as easy as they promote to make a claim and then I can do it over the phone, but apparently not so easy. I received an email with all these requests that nobody can help me with I call customer Service she says I have to answer the email that she cannot help me so what am I supposed to do? I need help completing the claim. This is not so easy as they claim.

So they have been very punctual in their replies, helpful when I called.

Disappointed in claims process. Didn't have some receipts. When traveling don't always get them. Not a lot of $$$ but it's disappointing

This insurance and the coverage for a " Just in case accident or medical emergency" was very reasonable compared to others.I do have health insurance but not sure it would cover everything in other countries. We had no problems during our cruise but I know accidents happen .

We were strained in the airport for many hours and called Tin Leg emergency travel line several times for guidance as to how the policy worked and what receipts we were supposed to keep, etc. The customer service team basically read the policy to us… which we had with us. No interpretation, no help at all. Very disappointed that they have an emergency line but when you call, they are no help when you need it the most.

So far they have been helpful and pleasant during the two occasions that I have contacted them.I have submitted my claim documents, waiting on their response. My trip was delayed due to a winter storm.