Tin Leg Travel Insurance Reviews
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Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
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“Tin Leg policy: Standard
The purchase process for this policy was very easy and the coverage was priced affordably. We did need to make a trip cancellation claim when our little one got sick right before our scheduled departure. The claim process was straightforward and pretty easy to navigate. Tin Leg reviewed the claim promptly once I submitted the required information and has confirmed the claim will be paid. This is exactly the experience I had hoped for if I ever needed to make a claim, so I can certainly recommend this travel insurance policy!
Matthew from NMReview Received: March 31, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldI am currently waiting a final letter from Tin Leg.
I initially filed a claim that included a letter (digitally signed) from my doctor. I had neck surgery which recovery should have been complete by the time the trip was schedled and since it hasn't, my doctor advised against taking the trip into Mexico.
Tin Leg asked for additional info with details from the surgeon/doctor sent directly to them, which has now been done.
I'm expecting to hear back fro Tin Leg withing the next 2 weeks.
Many thanks for this communication.
TSTom from TXReview Received: March 31, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldExcellent coverage, reasonable prices, effective service
John from KSReview Received: March 31, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldExcellent
Gemma from CTReview Received: March 30, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldSo far, not happy with how claims process is being handled.
Gilbert from ORReview Received: March 28, 2026Was this review helpful?0 out of 0 people found this review helpfulResponse from Tin LegThank you for sharing your experience. We understand that claim situations can be stressful, and we're committed to helping you better understand what's happening. Your adjuster is aware and will be reaching out to you directly to address your concerns.
“Tin Leg policy: StandardCustomer service very helpful, kind and clear knowledgeable, as policy was slight confusing on website. Otherwise, great price, minimal restrictions like some other companies, and appreciated I could get a policy for driving domestic travel for short timeframe for low cost..
Lisa from FLReview Received: March 28, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldReceived excellent assistance from Stacey at Tin Leg services. She guided me through the insurance application process and knew just the right coverage we needed for our special expedition trip to Antarctica. Our coverage was appropriate and affordable. Thank goodness we did not need it, but I was comforted to know we had the best coverage if needed. Thanks for the assistance and accurate policy details. I would recommend Tin Leg and this policy coverage to other travelers going to extreme locations!
Cheryl L. from CAReview Received: March 28, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldFortunately we didn't need to file a claim.
I find Tinleaf more affordable than the competition.Marcia A. from CAReview Received: March 27, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldCompletely satisfied with Tin Leg and Faye.
Patrick from MNReview Received: March 21, 2026Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: GoldRichard from MIReview Received: March 19, 2026Was this review helpful?0 out of 0 people found this review helpfulThe claim process was easy to start. I fumbled a little when asked for aditional information trying to forward it digitally rather than mailing the information. Maybe you could supply a link to the claim number, with a sign in feature? This would make it easier. I did file digitally by opening a new case while referencing my original case number. That did work.
But other than that I appreciate all your efforts and I would reccommend Squaremouth/Tin Leg for all travelers. If I required Medical attention, I believe you would take care of me and my family as agree upon in your contract. This delay of trip claim reinforces my confidence in your attention to detail.
Thanks you.