Tin Leg Travel Insurance Reviews

Thank you for taking the time to share your feedback with us. We are sorry to hear about the passing of your husband.
The documentation we request is necessary to determine whether a claim can be covered according to the terms of the policy. After reviewing your claim with our claims team, it appears as though we are missing some documents. A follow-up was sent to your email on December 23rd outlining the documentation needed to finalize your claim.
We regret that this situation has caused you inconvenience and hope this explanation clarifies. Your claim adjuster is available to assist with any questions in the meantime. We appreciate your patience and hope to make the process smoother for you moving forward.

Thank you for contacting us regarding your recent travel insurance claim. We understand your frustration with the claim process, and we apologize for any inconvenience it may have caused.
We want to clarify that for claims related to a recent fall and fracture, we do not require separate pre-existing condition medical reports.
To expedite the review of your claim, we kindly request that you provide the complete medical records related to your fall and subsequent fracture as soon as possible.
We are committed to resolving your claim as quickly and efficiently as possible.

Thank you for reaching out to us regarding your recent claim. We understand your frustration with the current status of your claim and the impact it has had on your travel plans.

We want to assure you that we are actively reviewing your claim and working diligently to reach a resolution as quickly as possible.

We understand that your initial rating reflects your current experience with the claim process. We appreciate your patience and will keep you updated on the progress of your claim as soon as possible.

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were unable to go on your trip due to a medical emergency.
The documentation we request is necessary to determine whether a claim can be covered according to the terms of the policy. After reviewing your claim with our claims team, it appears as though we are missing medical reports from your hospital visit and the Treating Physician's Statement. We understand your frustration with needing to submit multiple documents to support your claim. Due to insurance regulations, certain documentation is required. We understand that this may seem strict, but these guidelines are in place to maintain fairness and consistency for all our customers.
We regret that this situation has caused you inconvenience and hope this explanation clarifies. I understand this has been a lengthy and frustrating process for you. Your claim adjuster is available to assist with any questions in the meantime. We appreciate your patience and hope to make the process smoother for you moving forward.

Thank you for reaching out to us. We want to assure you that each policy we sell comes with a money-back guarantee. To assist you with canceling your policy and obtaining a refund, we recommend contacting our customer service team. They are available 7 days a week and can help you navigate the cancellation process and ensure you receive the appropriate assistance.

You can reach our customer service team 7 days a week at 1-800-240-0369