Tin Leg Travel Insurance Reviews

I have filed a claim and am waiting to have my call with TinLeg on Dec. 2.
My claim concerns losing all my belongings in a Lodge Fire on Dec. 17 in Botswana. I lost everything but what I had on, including my passport.
I called TinLeg the evening of the fire once I had an idea how much it would cost to get a ne passport in a timely manner.
The service person I talked was very polite and just said not to worry and to file a claim when I got home, which I did.

I did but make a claim so I cannot speak to that part of the process but customer service was helpful and it was easy to process the policy.

I found it to be the most reasonably priced insurance for the coverage I wanted. Customer service responded within 24 hours when I needed to change my coverage before departure. I will purchase again.

When I called after my wife had her accident, a woman named Joanna was extremely nice and helpful. She informed me how to file a claim and to wait until the trip is over in case there is more medical help needed. I filed when we returned from the trip. At this time, the claim is under review.

It's just nice to talk with a person on the phone, they have been respectful and knowledgeable. I have called three times before the trip to ask questions and each time I call I get a live person.

My experience with the claims was excellent. After I had gathered all of the documentation they approved my claim quickly. My only complaint was that when I called the Emergency Service at the beginning of our trip when we had the problem, the woman hung up on me.

Great! First time I have ever had to make a claim and it was easy. Have and will continue to use for my travels.

I had some specific questions regarding the insurance policy my husband and I purchased for an upcoming trip to Ireland. Calling customer service was a pleasant experience. There were no delays for automatic answering services, and no robots to deal with. The person I talked with was courteous and specific. They were able to identify both the positive features of the policy in question, and describe its limitations. When I asked a question that the agent was not able to answer immediately, they took the time to look up the correct information.

We did not make a claim, so I cannot comment on how efficiently a claim would have been handled. But the contact I did have was positive.

Purchasing the product was probably as good as it gets. I talked with a representative, who was very helpful and answered lots of my questions. I am not submitting a claim (phew!), which is where the rubber really hits the road. But at least on the front end, it all went VERY smoothly. I would rank customer service as 5 star.