Tin Leg Travel Insurance Reviews

Thank you for taking the time to share your experience. I’m sorry to hear about the delay you encountered during your trip. We understand how frustrating travel disruptions can be, and we strive to provide clear guidance on what is covered under your policy.

Based on the policy details, coverage for travel delays begins once the delay reaches the minimum threshold listed in the Schedule of Benefits, which is 6 hours. Since your delay was under this timeframe, the claim did not meet the criteria for coverage. We encourage you to review the policy documents, as they outline these time-based requirements to help avoid any delays or extra work in filing a claim in the future. We understand that your time is valuable.

If you have any additional questions or would like further clarification, please don’t hesitate to reach out. We're here to assist you.

Thank you for bringing this to our attention, we apologize for the frustration you have experienced.

I have reviewed your Tin Leg Economy policy certificate.

Travel Delay reimburses the costs of meals and accommodations when a trip is unexpectedly delayed. Your policy’s Travel Delay required that your trip had to be delayed at least 12 consecutive hours from the scheduled gate departure time due to a covered reason. Mechanical breakdown of a common carrier or inclement weather are the most common covered reasons for Travel Delay.

Thank you for sharing your feedback and for choosing us for your travel insurance needs. We’re glad to hear that we were able to accommodate your change in plans. However, we’d love to know how we could have improved your experience to earn a 5-star review. Your insights are invaluable to us, and we’re always striving to offer the best possible service. If there's anything specific we can address or clarify, please don’t hesitate to let us know!