Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
The agents were very helpful!
Took out insurance with TinLeg for$ 280.00. Would like to see what kind of coverage is available if ill during our trip.
Sincerely,
Maureen T. Nelson
I ended up needing leave a week early and stayed 4 weeks in Europe instead of 3. I contacted Tin Leg to let them know and I anticipated paying more premium. They extended my coverage period at no extra cost. Great service.
Hoops and mountains of paperwork that no normal person could jump through. I am a seasoned executive with 20 years experience and I barely endured your outrageous requests.
Thank you for your feedback. We immediately reviewed your claim and want to confirm that we took swift action to correct the experience. Your file was expedited and, once reviewed by a supervisor, the necessary payment was processed immediately.
coming home my flight was canceled at JFK airport. I tried to call for assistant but did not get an answer on the phone. looked over policy and found it only cover $100 for the overnight canceled flight. all hotels cost were over $300 to $500. I ended up seeing in the airport. it was a bad experience.
Top notch company. Great coverage!
Always best information and options
I can't really give a thorough rating without going through the claim process. That will tell me what the company is really like. In terms of purchasing policies, they are great. Lots of options with easy comparison.
Initial purchase, documentation from Tin Leg as well as guidance when we called were excellent. We filed a claim for $ 652 and change after we returned. To date, Tin Leg has sent a response indicating that the claim has been approved and that a check for $ 595 is in the mail. They missed another $ 57 and change pharmacy change for which we have sent supporting documentation (again) and are awaiting a response which appears to be taking a while longer than our expectations. Claim processing and response would be 4 Stars or a bit less based on this delay.
Review Updated: 11/12/2025
Very satisfied despite the one issue which was resolved. Plan to use TinLeg and Squaremouth again for future travels.
Easy and fast. I had a good experience.