Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Choosing a policy, on-line, is simple. The coverage options are mostly understandable. Where you are uncertain that you fully understand something, the agents are easy to contact and are most helpful.
I had to go the hospital on my trip. I called the customer number on a Saturday, and was able to speak to someone who guided me through the claim process. The whole process went really smoothly, and I was very satisfied with the ease of the claim process. The time between filing the claim and receiving approval was just a few weeks. I was very happy with the Tin Leg, and after my experience I would highly recommend them.
Super satisfied from A to Z with the interaction of my purchase. Everything was so easy and understandable, clear and represented well. I would definitely purchase from you again. The customer experience was outstanding.
I got affordable insurance and piece of mind for my hiking trip to the Dolomites. 24 hours before I departed!
I am just starting the claim process
Tin Leg was great. They processed the claim quickly and it was a very simple process.
Customer service was easily accessed. No long wait times. It was easy to add additional coverage to the policy.
It will be great to claim for my delayed baggage. I will appreciate it .
Tin Leg's response time is pretty fast. I had to file my medical claim with my primary insurance first. Once I received the "Explanation of Benefits" from them, Tin Leg reimbursed the difference within a week.
Tin Leg answered all my questions ahead of time. It was very reassuring to travel European countries knowing we would not have huge medical bills in the event of an emergency. I viewed it like car insurance- it's there if we need it. I highly recommend Tin Leg.
Last updated: November 11, 2026