Tin Leg Travel Insurance Reviews

Thank you for the seamless way of the claim process. It was very user friendly and easy to navigate.

Very friendly & knowledgeable staff. Brought peace of mind for a very low cost

I made a claim and have not yet heard back which is disappointing.

I had to cancel our trip because both my husband and I had health issues and our doctor recommended that we not go on the trip. We know that you got the claim but you’ve been working on it for a long time with no further updates.

My original flight was cancelled the day of scheduled departure

This forced me to move my trip back 24 hrs (departure and return flights).

I called Tim leg and square mouth customer assistance in order to try to shift the dates of my policy, but they told me that wasn’t possible.

Great company to deal with.

It was fairly easy to purchase insurance from the site. When I had questions the customer service person was very helpful.

I had to make a change to my policy and it was easy.

The process and communication have been pretty good so far. The only thing I will mention is that I’ve been asked to provide some information I already uploaded on the claim form and even though I explained that the issue with my ferry was not a delay but a modification to the schedule, they asked for a reason for the ferry delay. So there seems to be a bit of a disconnect but I’m hoping it doesn’t continue that way.

Agents were very detailed in explaining the coverage offered and answered all of my questions. We felt very comfortable on our 3 week trip (adventure), knowing we had insurance to cover any unexpected circumstances. Luckily we did not have any reason to file any claims so I can't comment on how that would have worked out, but based on discussions with the agent(s), we felt any issues, if presented, would be taken care of. Easy process, giving us no cause for worry if anything unfortunate would have occurred.