Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
354,479
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AVG. MONTH
8,442
Total Reviews
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SINCE 2014
5,321
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,321 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3850
  • 4
    899
  • 3
    321
  • 2
    125
  • 1
    126
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  • Tin Leg policy: Gold

    We had no interaction with Tin Leg while on the trip, no rating...1star. We filed a claim on our return. Awaiting a response from emailing the claims forms and support documentation.

    Warren from IL
    Review Received: January 17, 2026
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    Response from Tin Leg

    Thank you for reaching out. Your claim is currently being processed by our team. We aim to handle all documentation as efficiently as possible and will provide an update via email soon.

    Tin Leg policy: Gold

    Tin Leg is an excellent outfit to compare and select Travel Insurance. I spoke with Susie, the SquareMouth Travel Insurance Customer Service Rep, and she was very helpful answering all my questions on different coverage for an extended cruise overseas. Will definitely use SquareMouth for all future travel insurance needs! Thank you!

    Ab from VA
    Review Received: January 13, 2026
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    Response from Tin Leg

    That’s fantastic to hear—thank you for the kind words! We’re thrilled you had a great experience with Squaremouth, and we truly appreciate your trust in us for your travel protection.

    Tin Leg policy: Cruise

    They were very helpful and patient with me, Thank You.

    Beverly from GA
    Review Received: January 13, 2026
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    Tin Leg policy: Gold

    Your representative was most helpful and professional in the selection process for my wife, son and myself. This is our third trip that we insured through Squaremouth and will do so again in the future..

    Spencer from FL
    Review Received: January 10, 2026
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    Tin Leg policy: Luxury

    All good!
    The website was very user friendly
    I spoke to the representative who was extremely helpful
    We received our documents very quickly
    The premium was priced fairly
    Thankfully we do not have a claim
    Thank you!

    Paul F from NY
    Review Received: January 10, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Cruise

    Claim is ongoing.

    RT from FL
    Review Received: January 9, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Basic

    The claim process went very smoothly.I provided all the necessary documentation and got the money that i claimed in less than a week.

    Jan from CA
    Review Received: January 9, 2026
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    Tin Leg policy: Cruise

    Very professional company...Detailed policy explanation...Very pleased with the entire process.

    Ronald from FL
    Review Received: January 8, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Thank you for your help and consideration

    David Michael from CA
    Review Received: January 5, 2026
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    It's difficult to give feedback at the moment since I am waiting to get a response regarding my claim.

    Wendy from CA
    Review Received: January 4, 2026
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    0 out of 0 people found this review helpful