Tin Leg Travel Insurance Reviews

Thank you for bringing this to our attention, we apologize for the frustration you have experienced.

I have reviewed your Tin Leg Economy policy certificate.

Travel Delay reimburses the costs of meals and accommodations when a trip is unexpectedly delayed. Your policy’s Travel Delay required that your trip had to be delayed at least 12 consecutive hours from the scheduled gate departure time due to a covered reason. Mechanical breakdown of a common carrier or inclement weather are the most common covered reasons for Travel Delay.

Thank you for sharing your feedback and for choosing us for your travel insurance needs. We’re glad to hear that we were able to accommodate your change in plans. However, we’d love to know how we could have improved your experience to earn a 5-star review. Your insights are invaluable to us, and we’re always striving to offer the best possible service. If there's anything specific we can address or clarify, please don’t hesitate to let us know!

Thank you for taking the time to share your experience. We sincerely apologize for any hesitation you felt when reaching out for guidance regarding the potential impact of a typhoon on your travel plans. Providing clear and helpful information to our customers is our top priority, and we regret that we did not fully meet your expectations during your call.

We’re glad to hear that your trip was unaffected by the typhoon and proceeded as planned. However, your feedback is valuable, and we’ll be addressing this internally to ensure our team is consistently confident and proactive in providing assistance, especially when it comes to important travel concerns.

If you have any further questions or need additional support for future trips, please don’t hesitate to reach out. We’re here to help.