Travel Insured Travel Insurance Reviews

Due to an accident with injuries, we had to cancel our trip. We have submitted all requested documentation regarding the claim to Travel Insured, and now we are waiting for resolution.

We basically have no experience with the insurance company at this time other then taking out the policy . We both had to leave our cruise early and have been too ill at this point and now are trying to assemble the information for a claim.

I filed a claim and I am waiting for a reply. Hopefully, someone will contact me regarding the claim.

The only part of our 7 week trip that we needed to insure was the last 4 weeks. We already had insurance that was required by Viking Cruises for the first 3 weeks of our trip. We did not like having to buy your insurance for the entire 7week trip. It’s expensive to have to double coverage and unnecessary.

My husband was transferred by ambulance to a hospital while landed on port. I contacted the 24 hr number. They paid the hospital bill directly and interacted with the business office .

4 weeks since last correspondence on claim.

Very confusing. Lacking definitions for options

We just got back from a trip that was interrupted by hospitalization of my husband. We haven’t filed a claim yet but the tiny bit of interaction with Travel insured was good. One bit that was missing (or I couldn’t find it) was the ability to contact 24 hour assistance via WhatsApp or chat online. I didn’t have the ability to make phone calls while abroad and did manage to get a case number and a claim started via email. But it was awkward.

First of all, they were slow to respond. I was told the claim would take two weeks to process and it took a month. In the end, they denied our claim due to pre-existing condition, which makes me feel I should have never purchased the insurance at all since it turned out to be a complete waste of money! The trip was not canceled lightly. My husband's doctor advised he was unable to travel and needed surgery.