Travel Insured Travel Insurance Reviews

The person who answered the 24 hours line for help when we needed it was Luyi. I cannot say enough good things about how she handled the call and follow up. She asked about my wife and were we okay. Then provided me with good information I needed. Attempted to intervene with various groups to help me keep from spending thousands of dollars. She followed up further via email and follow up phone calls for several days. The claim was opened for me and I am now uploading documents. So far it has been very good

Everything was fine. Thank you.

Claim Filed.We will see how difficult it is.

It's so awful. We filed a claim months ago. They keep asking for the same paperwork we already submitted. I imagine we'll never get a penny. Total waste of money to buy the insurance. Even worse, we had a false sense of security.

Customer service has been exceptional. The phone rep helped me start my claim on the phone and sent me a follow up email so that I can submit my documents through email instead of on the computer. This is much easier for me. He assured me I have many months to submit my claim and I don't have to worry about travel providers being slow in getting me the paperwork I need.
I'm so glad I'm working with Travel Insured even though I'm sad about having had to cancel my trip.
I chose a Cancel for Any Reason policy and also high primary medical coverage because I know we're getting older and the unexpected can happen. And it did. We needed to cancel 4 days before our cruise due to an unexpected health problem.

They have had my claim 20 days. It shouldn’t take that long to review a straightforward claim.

The company made it extremely difficult to process a claim, asking for document after document, delaying the review, and asking for ridiculous verification. It should have been a very simple and straightforward claim, made tedious by them. We do not recommend!

While traveling in Japan I got sick and needed a doctor..Travel Insured got a doctor appointment for me via telehealth the same day! They were in constant contact with me throughout the entire process! I will definitely use them again for all my travel insurance needs in the future!!

The customer service person was so helpful in answering questions and assisting with getting set up.

Excellent customer service for me and my daughter re medical travel insurance…..