Travel Insured Travel Insurance Reviews

I filed a claim within 2 weeks of completing my trip and received akgnowledgement email.However, 2 weeks later, I received an email asking me to submit the claim as if nobody saw the original claim. I have sounded saying I did so. I have not received any other communications since.

Abbi at Travel Insured International was amazing!

The policy purchase process was easy and mostly online. Everything else was downhill.

When it came time to file a claim due to a covered medical reason, I had to jump through multiple hoops just to get the claim filed. Especially the online portal was useless and broken every time I tried. I had to make an international call out of my own pocket to get the medical emergency notified and seek help.

During the medical emergency, the customer service staff was unable provide direct billing authorization to their own network provider in time despite being on the call with them for multiple hours and being assured it would be done soon and someone would call back. No one ever called me back. Ever. So again I had to pay the entire medical bill myself.

After yet another international call out of my pocket, a claim was filed finally with all the proofs requested given which included exhaustive identity and address proofs and all the medical reports and bills. After all that, the claim is still pending for more than 3 weeks without any explanation for the delay or request for additional information.

It’s been a terrible experience and I would not use this insurance provider or square mouth platform for any of my travel insurance needs in the future nor would I recommend to anyone else.

I suggest you have an option for insurance for two traveling partners on same trip, but who live in different states. Because that option was not available, and we were short on time to shop elsewhere, we each got a policy which cost us in total about 650.00, whereas had we resided in same state the cost would have been half. Totally unfair so cant recommend your site for that reason. Tks

I had a great experience working with Travel Insured International (and SquareMouth). When I was planning my trip, I knew that I needed to be ready to deal with any unforeseen circumstances. SquareMouth helped me find the correct policy, and Travel Insured International worked with me to customize it exactly to what I needed. When I first got the policy, I had not yet booked everything, but Travel Insured International made it very easy for me to add coverage as I booked additional segments of the overall trip. Fortunately, everything on the trip went well, and I never needed any help from the insurance. However, for future trips, I will definitely first stop at SquareMouth and Travel Insured International before comparing other rates.

Until the claim is complete, I don’t feel that it is right to comment.

Just keep up the wonderful customer service. They answered the question or got the answer I needed. Thank you

Generally I was very pleased with Travel Insured International. We had to cancel our trip due to severe side effects from my husband’s radiation treatments. My only complaint is that it took 9 weeks to be reimbursed which seemed a little long to me.

Anticipating a great vacation with all the variables of timing, weather, and health, I invest in Travelers insurance. I hope I don't have to use it, but I am relieved to know that I have insurance to protect my vacation plans.

I had a hard time reaching this insurance company prior to departing to get a pdf of the actual policy. I won’t use them in the future. I will use another insurance company I found on Squaremouth that proactively sends me a pdf of the policy right after I have purchased it.