Travel Insured Travel Insurance Reviews

The 24 hour assistance was very helpful while we were still abroad. However, it has been 2 weeks since we submitted our claim and there has been no communication.

Anxiously awaiting completion of our claim, which was submitted on Aug. 24. Documentation requested was satisfied on Sept. 8. Hoping to hear back from them soon.

I filed a claim 2 months ago and gave them everything they asked. They still have not processed it and refunded my money. Very unhappy with this company.

We had to cancel our trip that was insured through Travel Insured International. We filed a claim and the tour operator provided their documents. The process was pretty straightforward and Travel Insured Claims Group kept me apprised of the progress. We received a check in full since I had cancel-for-any-reason as part of my policy. They even made a courtesy call when the check was being deposited to make sure everything was approved and to alert me that the money was in transfer. Would use Travel Insured again.

Answered my call and answered my questions about where we could seek medical care. Flexible about where we could go. Followed up over the subsequent 2 days.
However, once we determined no more care was needed, “the case was closed”, and I have heard no timeline or information about reimbursement.

After adjusting dates on trips, I wanted the updated policies to show up on Squaremouth under All Purchased Policies reflecting those changes. Requested at least twice and it didn't happen. Just checked again this morning and it still the original information on policies 260218RTL01547 and 260211RTL0509.
If the first one is not updated, it will show as expired months before I travel (changed to July 2027). Not acceptable.

Excellent experience with Travel Insured International, nice surprise! I've purchased trip insurance about twice a year since 2021, nothing major but Squaremouth and similar sites make it easy to find reasonable coverage at reasonable cost imo. This time I purchased a cheap bare minimum policy for a trip to Ireland. Flight back was cancelled due to mechanical failure and United Airlines response was worst I've experienced from them; we ended up paying out of pocket to fly home. Travel Insured was great to work with: I actually spoke with humans, knowledgeable and helpful. The cheap policy I bought didn't include full flight cancellation so I thought I might not get anything. The agent actually searched the policy and found a delay clause that she thought we'd qualify for even if only partial coverage. Clear instructions for submitting a claim, good email updates and website tracking. I had a question about a required document, they provided a direct phone number without a bunch of automated prompts, agent returned my call quickly and listened and walked me through next steps. Yes of course it was a successful claim or I likely wouldn't submit a glowing review! But they truly handled it well, and only about a month from claim to payout.

Filed a claim more than one month ago and have had NO response of any kind--not even an email acknowledging the claim.