Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
176,839
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AVG. MONTH
2,597
Total Reviews
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SINCE 2004
3,856
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,856 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2397
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    Very helpful with a situation where I was having to cancel trip … but then I reinstated and they helped to out my policy back into place
    Would recommend have used a couple of times on previous trips

    Alana from NC
    Review Received: October 30, 2025
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    Travel Insured International policy: FlexiPAX

    James was kind and very helpful. My 2nd time this year for me. I went out of the country knowing I would be cared for if anything happened. I came home feeling extra good knowing I didn't have to use it.

    Linda from MO
    Review Received: October 29, 2025
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    Travel Insured International policy: FlexiPAX

    met my needs. Pleasant experience.

    Helen from GA
    Review Received: October 27, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Travel Insured International's 24 hr hotline was very helpful is addressing a medical emergency that we were having. They provided information regarding medical services and opened an Claims Account for us. I am in the process of filing a claim for medical services and trip interruptions.

    James from CA
    Review Received: October 26, 2025
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    Travel Insured International policy: FlexiPAX

    The company requires a large amount of documentation for a claim. I have in the past 20 years had a claim with 2 other companies and they did not require the excessive amounts of paper work to support the claim. It has been a little over 4 weeks since I filed the claim and I still have not received a response the claim has been approved. I have checked the website for status and still shows claim being processed. I would not choose this company again in the future when purchasing travel insurance.

    Patricia from TN
    Review Received: October 25, 2025
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    0 out of 1 people found this review helpful

    Review Updated: 11/30/2025

    Travel Insured required several documents for the claim. I had to scan and e-mailed 19 documents for this claim, in addition to the documents the travel company had to send. The turn around time was approximately 30 days before payment was issued.

    Travel Insured International policy: FlexiPAX

    I thought I would have a claim, so I contacted Travel Insured regarding my filing procedures. The claiming entity that was in the process of filing a claim against me for a "broken" windshield on a returned rental vehicle at Calgary International Airport, later realized that the windshield actually was broken prior to my rental of the vehicle. They subsequently dropped their claim against me.. The Travel Insured representative I previously talked to by telephone was very helpful, and I had begun the on-line claim process. Upon learning the claim against me had been terminated, I tried to remove the online data I had previously entered, and recontacted Travel Insured about the cancellation.I don't believe the whole process lasted long enough for me to get a formal claim number.

    Ron from TN
    Review Received: October 23, 2025
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    Travel Insured International policy: Worldwide Trip Protector

    I compared their coverage with AAA and two other Providers and checked reviews. I found them competitive and lower priced.

    Michael from WA
    Review Received: October 23, 2025
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    Travel Insured International policy: Worldwide Trip Protector

    I made a typo in my return date which I didn’t notice until after I had returned. It was about a month of unnecessary insurance and Travel Insured were wonderful. First of all, they answered the phone with a human being very quickly. Secondly, they explained their policy but that if I could provide documentation (which I had) they would consider my request for a refund. They got back to me almost immediately with a positive response and my account was credited within 48 hours. I shall definitely insure with them in the future.

    Happy Customer from NY
    Review Received: October 22, 2025
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    Travel Insured International policy: FlexiPAX

    Agent I spoke with was very knowledgeable and helpful in explaining what the best options were for me.

    Karen from TX
    Review Received: October 22, 2025
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    Travel Insured International policy: FlexiPAX

    Good experience with help understanding some of my policy, answered questions professionally.

    Caryn from CA
    Review Received: October 19, 2025
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    0 out of 0 people found this review helpful