Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
176,933
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AVG. MONTH
2,584
Total Reviews
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SINCE 2004
3,856
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,856 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2397
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    Easy to work with and had the "package" I wanted.

    Paula from FL
    Review Received: October 19, 2025
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    Travel Insured International policy: FlexiPAX

    Very helpful making arrangements for separating from our tour and going home early.

    Warren from CA
    Review Received: October 19, 2025
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    Travel Insured International policy: FlexiPAX

    i used my cancel for any reason clause to cancel this before it started. it has been a month, however, and they have not even bothered to check my claim to see whether i have all needed thingies. they HAVE however sent me an email that says that they HAVE my claim. not very impressed with travel insured.

    cynthia from CA
    Review Received: October 18, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Charlotte from MN
    Review Received: October 18, 2025
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    0 out of 0 people found this review helpful

    It was fine. Lots of paperwork.

    Travel Insured International policy: FlexiPAX

    Mari McIver came on my claim because I was having issues with travel insurance. Her actions on my behalf were extremely needed, wanted and required.
    My experience ended up very positive and the claim was paid.
    I believe, without Mari's assistance, I would not be a satisfied customer.
    Thank you for your professionalism and caring.

    JoAnn LoPresti from OR
    Review Received: October 14, 2025
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    Travel Insured International policy: FlexiPAX

    I don't know how the experience will play out. We lost a day of touring to weather problems. I am preparing documentation to see if they will provide coverage.

    Edward from FL
    Review Received: October 14, 2025
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    Travel Insured International policy: FlexiPAX

    I am now filing a claim due to a cardiac issue that prevented my travel. I am waiting for one last document from my travel company before sending them all the paperwork they require.

    Lee Ann from PA
    Review Received: October 14, 2025
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    Travel Insured International policy: FlexiPAX

    Our claim was complicated by multiple medical issues which took extra time. However, responses were somewhat prompt and clear. We also had some confusion with date of deposit to put us oon the waiting list versus deposit when trip was actually booked and confirmed. Once details were provided the company promptly accepted them. Phone calls to claims were answered fairly quikcly even though recording said it might be longer. Call backs from claims representative were quick and appreciated.

    The only overall negative from time claim submitted until any updates was too long, and seemed to drag out the process.

    Stephen from ME
    Review Received: October 13, 2025
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    Travel Insured International policy: FlexiPAX

    I think they offer a very good product and options for additional coverage. I made an error and called customer service and it was taken care of. Luckily I didn't need to make a claim so I can't speak to how easy or difficult that might be.

    Linda from MA
    Review Received: October 13, 2025
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    Travel Insured International policy: FlexiPAX

    You never really know if the insurance you purchased is a good fit until you need to use it.
    I changed my travel dates to leave and return one day sooner than originally planned.
    My interaction was as expected.

    Nancy from NC
    Review Received: October 12, 2025
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