Travel Insured Travel Insurance Reviews
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Overview
Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
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“Travel Insured International policy: FlexiPAX
The customer service representative I spoke with was extremely helpful in guiding me to the proper coverage for my age, health status and potential travel needs.
Gregory from MNReview Received: November 19, 2025Was this review helpful?0 out of 0 people found this review helpful“Travel Insured International policy: FlexiPAXCalled the international line on a Fri. night and got a recording that they were closed? Reached them on Sat.AM and informed them that I was missing my flight because I was stranded at the lodge due to wind and blizzard conditions. They said I would be receiving a letter with directions to file a claim. I've been home one week and haven't received a thing.
Linda from WYReview Received: November 17, 2025Was this review helpful?0 out of 0 people found this review helpful“Travel Insured International policy: FlexiPAXIt has been weeks and I have not heard from you about the status of my claim. If there is a problem, what is it?
James from NCReview Received: November 16, 2025Was this review helpful?0 out of 0 people found this review helpfulReview Updated: 12/14/2025
It took awhile but they came through very well. Will use this company again.
“Travel Insured International policy: FlexiPAXMy only comment is the Travel Insured does not provide a printable insurance card, which would be convinient.
Petr from CAReview Received: November 16, 2025Was this review helpful?0 out of 0 people found this review helpful“Travel Insured International policy: FlexiPAXRobert from MAReview Received: November 13, 2025Was this review helpful?0 out of 0 people found this review helpfulI filed a claim due to hurricane Melissa in the Caribbean. After filing my claim and providing the appropriate documentation. I received my refund.
“Travel Insured International policy: FlexiPAXI will wait to see how my claim is processed before assessing my experience. So far the company responded promptly with claim information requirements clearly identified. I have not heard from them in a week or so.
John from CAReview Received: November 12, 2025Was this review helpful?0 out of 0 people found this review helpfulReview Updated: 12/10/2025
Good, clear information provided and a reasonable time to process. Full claim amount awarded.
“Travel Insured International policy: FlexiPAXIt was very easy to sign up for travel insurance. I called one time to ask a question, and the lady was very short with me. This was the first time we have purchased travel insurance.
thank you
Michael from CAReview Received: November 11, 2025Was this review helpful?0 out of 0 people found this review helpful“Travel Insured International policy: FlexiPAXIt would have been important to know that the insurance would not pay the hopital ER in Spain at the time of my injury even though the total bill was available. I will be filing a claim.
ann from CAReview Received: November 11, 2025Was this review helpful?0 out of 0 people found this review helpful“Travel Insured International policy: FlexiPAXGeorge from CAReview Received: November 11, 2025Was this review helpful?0 out of 0 people found this review helpfulI sent in the receipts for the claim on November 11, 2025. I received an email stating that they had been received and would be hearing from them about the claim. . So far nothing. The amount of the claim is $182.15. For such a small amount I would have thought it would be over by now. The claim was submitted on behalf of Anthony Denman. May be a month is not a long time..
“Travel Insured International policy: FlexiPAXAfter much research, we purchased your FlexiPAX policy because it offered industry leading Cancellation, Interruption & Medical coverage.
I spoke with your representative, Justin, on 4/11/25 to clarify the policy fine print in the event that we had to cancel our trip. He informed me that the policy would still be in force for 3 yrs from the date of purchase & that any changes must be made before the original trip departure date.
As with other forms of insurance, we felt the need to reduce our trip coverage in order to keep the premium within our budget.
Luckily we did not have to cancel our trip or file a claim, but having the travel insurance gave us peace of mind.
We have recommended your company to many of our traveling friends & will likely use your services again for our future travel.Michael from COReview Received: November 11, 2025Was this review helpful?0 out of 0 people found this review helpful