Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Agent I spoke with was very knowledgeable and helpful in explaining what the best options were for me.
Good experience with help understanding some of my policy, answered questions professionally.
Easy to work with and had the "package" I wanted.
Very helpful making arrangements for separating from our tour and going home early.
i used my cancel for any reason clause to cancel this before it started. it has been a month, however, and they have not even bothered to check my claim to see whether i have all needed thingies. they HAVE however sent me an email that says that they HAVE my claim. not very impressed with travel insured.
It was fine. Lots of paperwork.
Mari McIver came on my claim because I was having issues with travel insurance. Her actions on my behalf were extremely needed, wanted and required.
My experience ended up very positive and the claim was paid.
I believe, without Mari's assistance, I would not be a satisfied customer.
Thank you for your professionalism and caring.
I don't know how the experience will play out. We lost a day of touring to weather problems. I am preparing documentation to see if they will provide coverage.
I am now filing a claim due to a cardiac issue that prevented my travel. I am waiting for one last document from my travel company before sending them all the paperwork they require.
Our claim was complicated by multiple medical issues which took extra time. However, responses were somewhat prompt and clear. We also had some confusion with date of deposit to put us oon the waiting list versus deposit when trip was actually booked and confirmed. Once details were provided the company promptly accepted them. Phone calls to claims were answered fairly quikcly even though recording said it might be longer. Call backs from claims representative were quick and appreciated.
The only overall negative from time claim submitted until any updates was too long, and seemed to drag out the process.