Travel Insured Travel Insurance Reviews

Their claim process at first looks straight forward. Submitted all the paper work in mid August and now they are dragging out, asking for more info from Doctor who advised my wife "NOT to travel due to hear Vestibular Disorder. they seem to be spending more on this process than the $5K claim.

Very good experience, I will probably use them again.

As usual, my experience with the Squaremouth agents was spectacular. The were able to answer the many questions that I had as part of the pre-booking process. Every person with whom I have dealt at Squaremouth (and there have been many because I have done business with them for may years) has been great -- knowledgeable, friendly and helpful.

My contact with Travel Insured also was great, though more limited. It involved a pre-booking phone call to confirm that I did not have to insure all my prepaid costs that were either nonrefundable or subject to conditions. The customer service person with whom I spoke was able to answer my question quickly and efficiently. The second call was to increase my coverage from the amount I had insured to cover the deposit to cover the full cruise price after I paid the deposit.. Again, the customer service was very helpful.

Travel Insured International guided us accurately and completely through the claim process. We were able to complete the claim
process in a very reasonable time. The Agents we communicated with were friendly and very helpful. Gloria and Jessica were
particularly helpful guiding us thru the process.

It’s too early to evaluate my claim since I just submitted the claim regarding a train strike in Italy on September 5 th This strike affected
my planned departure from Nalplesnto Rome I subsequently made arrangements w/ITA for a flight from Naples to Rome

Travel Insured International has very slow process and take days for response. very inconvenient to submit the paper instead of filling out the claim online and submit.

Due to a medical issue we had to cancel our trip 4 months prior to departure. We filed a small claim for $760, a $500 non-refundable deposit and $260 in airfare in June. Payment was not made until September. During the claim process even though we submitted all documentation requested by Travel Insured International with the initial filing there were multiple requests for additional information often it was for information that had previously been submitted. It got to the point that we felt the insurance company was trying to annoy us so much hoping that we would just go away.

The person who answered the 24 hours line for help when we needed it was Luyi. I cannot say enough good things about how she handled the call and follow up. She asked about my wife and were we okay. Then provided me with good information I needed. Attempted to intervene with various groups to help me keep from spending thousands of dollars. She followed up further via email and follow up phone calls for several days. The claim was opened for me and I am now uploading documents. So far it has been very good

Everything was fine. Thank you.