Travelex Travel Insurance Reviews

While on vacation, we received a phone call from home that our water heater was leaking and that three rooms in our house were flooded. We immediately flew home to begin repairs/restoration. We filed a claim for just the airfare home (approx. $400.00) as our trip had been interrupted. We were advised that we were covered for flood due only to a natural disaster, not a broken water heater.

When we contacted the company they gave us an 800 number to call and file a claim while we were traveling. We left a voicemail and it was never returned. We have since called back the company and are in the process of filing a claim.

Easy sign-up and customer service answered my questions. Great experience for a reasonable price.

Very pleased with service. Will use again on next trip

Made a typing error n spelling name. Called for assistance. The Customer Service Representative was quick and friendly and corrected the spelling error on line. I also received a followup email acknowledging the change.

Had a claim due to baggage loss/theft during recent cruise. Travelex was very easy to work with and what we needed to submit to support our claim. Received full reimbursement for loss within 10 days! Usually I don't pay too much attention to the ratings on Squaremouth, and try to buy insurance that has decent ratings. I will make sure to look out for Travelex in the future as the service and reliability will be worth it even if I have to spend a bit more for their product.

The phone rep was very helpful. Will consider your services again. Thanks.

Very helpful into the selection of the correct insurance for our travel

My experience was limited to securing the policy online, as thankfully. my trip was without incidents that needed policy action. That initial part was easy, clear, helpful and thorough. The online chat information was helpful. The confidence I had in this experience will lead me to use it again for my next trip. Thank you.