Compare Travelex Insurance Services Plans in Just A Few Simple Steps
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
I had questions about coverage, and was able to talk with a real person who was pleasant and helpful. I would definitely get coverage through Squaremouth again!
During Trip
No need to contact insurance carrier.
Claim Process
No claim.
Before Trip
I didn't have to contact customer service before my trip so I just reated them average. The Travel documents came by email whithin a day or two, Squaremouth documents came before. I download the documents to a computer/zip drive for travel. It's a pain printing the full policy, thankfully I can skip the state by state stuff except for my own. Be careful to save both the the one page travel document and the actual policy which can be overlooked in the email.
During Trip
Didn't have any reason to use customer sevice so rated them average. Note: the policy provided CDW (colision)auto rental insurance however in Costa Rica you are also required to have local supplemental auto/personal liability insurance. It is cheaper and easier to by a combined CDW/SLW than just the SLW.
During Trip
We had no reason to contact or interact with the insurance company. The delays we experienced on our trip were "compensated" by Air New Zealand. Due to time delays we missed our 12 hours to enjoy Auckland, but our basic needs were covered by the Airline.
Before Trip
I seem to have had an easier time working from Squaremouth's website than one of my traveling companions did from the carrier's own website.
During Trip
I didn't need any interaction with the carrier during my trip, thank goodness.
During Trip
Thank you I didn't need to use it thankfully
During Trip
Had no reasons to contact insurance carrier during our trip
Before Trip
unbelievable simple!
Claim Process
n/a
During Trip
n/a
Claim Process
$300 was the max per lost item per policy