Travelex Travel Insurance Reviews

During Trip
N/A. Never used any of the above.

During Trip
I didn't need to contact the insurance carrier, so I can't rate them. But I was very happy with knowing I had the insurance!

Claim Process
I didn't need to make a claim.

Before Trip
It was great to see so many plans detailed in a convenient comparison chart--especially which were primary medical coverage and which were secondary. This is important because many primary plans in the U.S. will not extend outside of our borders.

During Trip
I did not have to use the policy to make a claim, but it was wonderful peace of mind--both for the trip cancellation feature to refund if there were an emergency stopping the trip and for the medical and evacuation coverages available if needed in a country that has poor sanitatation and health care.

During Trip
Did not have to contact the carrier during my trip.

Claim Process
did not file a claim.

Before Trip
This is the 2nd time I have purchased travel insurance for overseas trips. Since I don't need trip cancellation insurance at my age and take some last minute trips; having emergency medical and expatriation insurance gives me huge peace of mind should anything ever occur (e.g. broken ankle).

During Trip
These questions were not applicable to my trip.

Claim Process
Again, these questions are not applicable to me.

During Trip
couldn't answer my questions completely. Gave me wrong information. Never sent me email info as they stated they would. Only contacted me once since I've been home and stil cannot explain claim info. It's like one hand not knowing what the other is doing.

Claim Process
still waiting for bills from dr labs, etc.. haven't put the claim in as yet.

Before Trip
Your website was well laid out and with comparative side-by-side pricing, it was easy. Thanks for a stress free trip

Before Trip
At about 60% the cost of that provided by the beach house rental company with greater benefits, what's not to like?

Before Trip
Info. providied was thorough, nice to see the comparsion quotes, and easy to access.

During Trip
Did not need to use customer service during the trip.

During Trip
Did not use Customer Service during the trip

Claim Process
Did not need to use Customer Service and did not file a claim so I cannot rate those items.