Travelex Travel Insurance Reviews

Before Trip
Info. providied was thorough, nice to see the comparsion quotes, and easy to access.

During Trip
Did not need to use customer service during the trip.

During Trip
Did not use Customer Service during the trip

Claim Process
Did not need to use Customer Service and did not file a claim so I cannot rate those items.

During Trip
I did not need to use it during my trip

During Trip
Did not need the insurance during the trip or use any customer services or the service in general.

During Trip
not applicable

Claim Process
Claim just filed, we will see about response...

During Trip
I had no need to use or contact the insurance carrier
during my trip so am unable to answer previous questions.

Claim Process
No claim filed.

Before Trip
There was not enough time scheduled between connecting flights, which caused worry.

During Trip
Didn't use insurance carrier, so have nothing to report.

Claim Process
Did not file a claim

Before Trip
The best part of the service provided before our trip was the interaction provided by SquareMouth, not by the carrier per se. You do a great job of representing them. Regarding the carriers and their products, frankly I would VERY much have liked to have had the opportunity to "build" the insurance I wanted from a variety of options available to me. The present system you now have on line is a step in that direction, but it is not "there yet" for me. I ended up with coverage for things I did not want and unable to choose among companies willing to provide what I did want. I could give many examples. One is coverage to allow me to come home if a hurricane was about to endanger my HOME (not my destination).

During Trip
I had no need to contact them.

Claim Process
Does not apply.

Before Trip
After a number of years using Squaremouth for my trips and family members trips I am very satisfied!

During Trip
Since I have not used nor did I use the service on this trip I cannot give a rating.

Claim Process
My wife has yet to file a claim. She has been emailing contacts to see if her glasses and sweater have been found without success. She stated to me that she will be filing a claim tomorrow.

During Trip
We did not have to use the services during our trip.

Claim Process
We did not file a claim or use the insurance.