Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
We were pleased with the service and did not have to use the insurance.
Impossible to reach a live person or file a claim on the website. I finally was able to send an email with receipts and got a response that they are extremely busy and I should wait to hear from them. Not even sure if it went to the right company. Very difficult to ascertain who the insurer is. Please send me contact info so I can file properly
Easy to obtain insurance, no issues
Easy to attain travel insurance with excellent coverage for reasonable price
Reasonable cost and good customer service
Had to cancel my trip due to medical reasons. Filing a claim with Trawick was very easy and customer service was excellent. They help me thru the process
I filed an electronic claim 2 weeks ago. There is no record of it. The chat person states they can’t help with claims.
I was able to speak with a representative of Trawick about timing of filing a claim when we were unable to return as planned and were delayed in Nashville due to my friend's sickness.
I submitted a claim by mail on August 29th and plan to call and confirm receipt soon.
A claim is in progress. 15 days are needed. Waiting to hear from Trawick.
I am not sure what to think of travel insurance as I read about people being denied claims due to difficulties of having the documents the insurance company says they have to have. I am glad That use of the insurance was not needed. I think travel insurance is too expensive for people who are not wealthy as I believe travel insurance is easily paid out to rich people and not paid out for people who who are not wealthy. Insurance industry image is not good.
Last updated: July 5, 2026